Director, Contact Center Optimization & Insights
Huntington Bank
Huntington Bank is seeking an Operations Optimization and Insights Director in Columbus, Ohio. In this role, you will oversee strategy for the largest contact center, focusing on forecasting and capacity management while ensuring optimal service levels. The ideal candidate has over 7 years of experience in call center operations, strong analytical skills, and excellent leadership capabilities. This position offers a hybrid work approach, combining in-office and remote options. #J-18808-Ljbffr Huntington Bank
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Director, Contact Center Optimization & Insights in Columbus, OH vacancy
- Berger Health System in Columbus, Ohio is seeking a Senior Director of Epic Optimization to lead the strategic oversight of the EPIC platform. This role requires over 10 years of experience in healthcare operations and a strong background in change management. The Senior...Suggested
$154k - $277k
...competitive, and industry - to drive actionable insights that optimize business performance and strategic... ...Senior Leadership Team, to Board of Directors, to Franchisees, to Suppliers, to... ...work at the Wendy's Restaurant Support Center (1 Dave Thomas Blvd, Dublin, OH 43017)...SuggestedWork at officeWorldwideShift work$81k - $138k
...implementing plans to address these needs. Integrate consumer insights into actionable business strategies that ultimately result in short... ...will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other...SuggestedTemporary workWork at officeWorldwideWendy's International
Dublin, OH3 days ago$127.6k - $191.4k
Director, DAIO Process Improvement page is loaded## Director, DAIO Process Improvementremote... ...improvement initiatives, leveraging optimization, automation, and artificial... ...development of executive‐level materials and insights that inform leadership decision‐making....SuggestedTemporary workWork at office3 days per week$132.5k - $338.3k
...experienced Payments Technical Architect to design, implement, and optimize payment solutions for our clients with a key focus on... ...enjoy) the full client lifecycle, from providing clients with insights, to proposing projects and supporting consulting end to end engagements...SuggestedLive inWork at officeLocal areaAccenture
Columbus, OH4 days ago- ...your expertise in product development and optimization by leveraging user research, analyzing... ...the strategic product roadmap and provide insight on potential product features that... ...care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare...
Chase
Columbus, OH3 days ago $169.22k - $253k
...but not limited to, dose finding, dose optimization, exposure‑response and pediatric development... ...and identify core problems, apply insightful analysis, and solve problems effectively... ...request reasonable accommodations by contacting Accommodation Request (EEAccommodations...Contract workTemporary workLocal areaFlexible hours- ...capabilities, and skills 2+ years supporting service teams in a leadership capacity 4 + years experience with Client Service / Contact Center solutions 4 + years experience with CRM and help desk software 4 + years experience in the equity plan industry Exposure to...Full timeWork at office
$100k - $130k
...Columbus, Ohio. This role sits at the center of a high-growth environment, supporting... ...of employee data Maintain and optimize HR systems and reporting Partner with... ...a great internal culture Workspire Insight At Workspire, we partner exclusively with...Local areaWorkspire
Columbus, OH3 days ago- ...Collaborate with stakeholders to evaluate, select, implement, and optimize HR technologies and vendor solutions. Ensure accuracy,... ...dashboards, benchmarks, metrics, and analytics. Translate data into insights for senior leadership and HR business partners. Standardize...Work at office
- ...Collaborate with stakeholders to evaluate, select, implement, and optimize HR technologies and vendor solutions Ensure accuracy, security,... ..., benchmarks, metrics, and analytics. Translate data into insights for senior leadership and HR business partners. Standardize reporting...Work at office
$150.92k - $176.1k
...Summary Responsible for identifying and controlling company liability and associated costs for groundwater and associated media, optimizing WM landfill capacity and development costs, and implementation of company-wide environmental protection programs and policies within...Temporary workLocal areaRemote workwm
Columbus, OH12 hours ago$206k - $268k
...disease. We stick by our values centered on patients, courage,... ...Position Summary: The Director, Global Medical Affairs - Rare... ...other data into clear scientific insights and positioning Provide strategic... ...or interview process, please contact us by sending an email to...Temporary workRemote workTravere Therapeutics
Columbus, OH4 days ago$120.05k - $156.06k
...Director - Switchgear Solutions The Director - Switchgear Solutions will lead the overall switchgear sales strategy across multiple... ...Champion market and product innovation, ensuring switchgear sales insights and customer feedback are integrated into continuous...WorldwideShift workWESCO International
Columbus, OH2 days ago- ...As a Director, Business Solutions at Acxiom, you will serve as a key liaison between Acxiom... .... Act as the primary Acxiom point of contact for Omnicom agency leadership, building... ...action based on analytics and data‑driven insights. Deep understanding of the data and ad tech...Agency workWork experience placementInternshipLocal areaRemote work
Acxiom
Columbus, OH1 day ago - ...Senior Director, Mobile SDK About the Company Innovative technology company Industry Information Technology and Services... ...of Apple design principles, code versioning, and performance optimization, is required. The role demands excellent communication, leadership...
$78k - $156k
...POs routing, and management. Delivery Optimizations: Initiative Pull‑Through execution inclusive... ...acquisition performance, providing insights and recommendations for continuous improvement... ...requests including WIC, annual Chicago Center Health and Safety Fair in August,...Agency work- ...POSITION SUMMARY/OBJECTIVE: The National Director of Preconstruction is responsible for... ...the development, maintenance, and optimization of estimating systems, tools, and support... ...makers. Serves as a primary point of contact for clients, partners, and key stakeholders...For subcontractorWork at officeLocal area
Limbach Facility & Project Solutions LLC
Columbus, OH22 days ago $20.5 - $23.5 per hour
...Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand... ...due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-555...Hourly payFull timeCasual workLocal areaFlexible hoursShift workNight shiftLilly Pulitzer
Columbus, OH1 day ago$152.7k - $294k
..., and stakeholder feedback. Identify areas for improvement and optimize processes to increase program effectiveness and agility, ensuring... ...could impact the firm and its security posture. Use these insights to proactively adapt and evolve the security strategy, so the program...Summer holidayFlexible hoursShift work- ...mobile app. Store Name Easton Town Center Responsibilities Express is seeking an... .../communicate clear action plans that optimize results. Manage all aspects of daily store... ...know the nature of your request and your contact information. Notification to Agencies...Full timePart timeWorldwideNight shift
Express
Columbus, OH3 days ago - ...A leading data solutions provider is seeking a Director of Business Solutions to drive the adoption of their data and technology offerings... ...involves managing client relationships and providing strategic insights to Omnicom agencies. The ideal candidate will have at least 7...Remote work
Acxiom
Columbus, OH1 day ago - ...Reporting to the Chief Human Resources Officer (CHRO), the Sr. Director Total Rewards is responsible for the strategic development, design... ...with the ability to translate data into executive‑level insights Comfortable navigating ambiguity, deadlines and competing priorities...Hourly payLocal area
$90k - $118k
...thing. What You'll Do: The Executive Director of Enrollment Services (EDES) is a key... ...services and campus's success. Optimize enrollment services resources and oversee... ...metrics. Efficiently control testing center access through the Admissions Coordinator...Relocation package- A healthcare organization based in Columbus is seeking a Director for Account Management and Implementation. This high-impact role requires managing and optimizing partnerships with Community Health Centers, ensuring programs meet their objectives and deliver quality outcomes...
- ...data, and a client-centric approach. Key responsibilities include direct tactical execution across various operational functions, optimizing resource allocation, and ensuring compliance with all regulatory requirements. The role also involves managing vendor and...
- ...the team, and a commitment to driving excellence in all aspects of the business. The successful candidate will be instrumental in optimizing operational processes, ensuring the highest standards of quality and efficiency, and will play a key role in the company's future...
- ...Board Member, Board of Directors About the Company Internationally focused mental health research foundation Industry Non-Profit... ...priority, and bring professional expertise, strategic insight, and a collaborative leadership style to the table. Serving on...
- ...of organizational growth and transformation are essential. The COO will be expected to partner with the senior leadership team to optimize key organizational processes and to engage in strategic planning to enhance productivity and efficiency. The role is highly collaborative...
- ...organizational efficiency in its Westerville, Ohio office. The ideal candidate will be responsible for scaling operational systems, optimizing performance across departments, and ensuring alignment between sales, service, compliance, and leadership teams. This role is...Full timeWork at officeMonday to Friday
Exact Benefits Group
Westerville, OH11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Contact Center Optimization & Insights. Be the first to apply!
Related searches
- director workforce management Columbus, OH
- director of revenue integrity Columbus, OH
- director of telecommunications Columbus, OH
- study director Columbus, OH
- director of public safety Columbus, OH
- director of advocacy Columbus, OH
- director of community relations Columbus, OH
- director continuous improvement Columbus, OH
- director of process improvement Columbus, OH
- academic director Columbus, OH