Senior Product Owner

Job Description

The Senior Product Owner is responsible for owning and prioritizing the product backlog to deliver high-value outcomes aligned with customer needs, business objectives, and product strategy. This role serves as a critical bridge between business stakeholders, customers, and delivery teams, translating product vision into actionable user stories and sprint priorities.

Working with minimal oversight, the Senior Product Owner collaborates closely with Product Managers, cross-functional partners, and agile delivery teams to ensure efficient execution of product roadmaps across complex or multiple products. This role also provides mentorship to team members and contributes to building strong domain knowledge for assigned business areas.

What You’ll Do

• Own and manage the product and sprint backlog, ensuring priorities align with customer needs and business goals

• Partner with Product Managers and stakeholders to translate product vision into actionable user stories and features

• Collaborate with cross-functional teams to define, refine, and deliver user stories that drive product outcomes

• Decompose complex features into smaller, well-defined work items to enable efficient team execution

• Serve as the primary liaison between business stakeholders, customers, and delivery teams

• Ensure product priorities are clearly communicated and understood across all stakeholder groups

• Support and guide team members in writing effective user stories and acceptance criteria

• Maintain deep business and domain knowledge for assigned products or functional areas

• Drive alignment across stakeholders to ensure consistent understanding of goals and expectations

• Mentor and coach team members to strengthen agile practices and product ownership capabilities

What You Bring

• Proven experience as a Product Owner or similar role within an agile environment

• Strong understanding of agile methodologies, including backlog management and sprint planning

• Experience translating product strategy and business needs into user stories and deliverables

• Demonstrated ability to manage competing priorities across complex or multiple products

• Excellent communication and stakeholder management skills across technical and non-technical audiences

• Ability to break down complex problems into actionable solutions that enable delivery

• Strong collaboration skills with cross-functional teams, including Product Management and Engineering

• Experience mentoring or coaching team members

Bonus Points

• Experience working within healthcare or regulated industries

• Bachelor's degree or advanced degree (where required)

• 5+ years of experience in related field

• In lieu of degree, 7+ years of experience in related field

• Product Owner certification preferred (Scrum Alliance or Agile SAFe)

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community 

• Work-life balance, flexibility, and the autonomy to do great work  

• Medical, dental, and vision coverage along with numerous health and wellness programs  

• Parental leave and support plus adoption and surrogacy assistance  

• Career development programs and tuition reimbursement for continued education  

• 401k match including an annual company contribution  

• Learn more (   

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

#LI-Hybrid

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills

Agile Methodology, Business Competence, Product Consulting, Product Management, Product Roadmap, Product Roadmapping, Roadmap Development, Scrum (Agile), Software Team Management, Sprint Backlog

JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: View email address on click.appcast.io .

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview ( for English or Visión General de E-Verify ( for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at View email address on click.appcast.io .

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming