Loan officer assistant

Loan Officer Assistant (HELOC Specialist)

Position Type: Full-Time

Experience Level: Mid-Level (Mortgage Experience Required)

Pipeline Volume: Managing 30-40 HELOC loans per month\\ $45-55K Base + Commission

Position Overview

We are seeking a highly organized and detail-oriented Loan Officer Assistant specializing in Home Equity Lines of Credit (HELOC). In this fast-paced role, you will be the operational backbone for our lending team, managing a robust pipeline of 30 to 40 loans per month from intake to closing. The ideal candidate possesses deep mortgage industry knowledge, a grasp of income calculation guidelines, and top-tier customer service skills to guide borrowers seamlessly through the mortgage process.

Key Responsibilities

• Efficiently manage, track, and move 30-40 HELOC loans through the origination pipeline each month.
• Serve as the primary point of contact for customers, providing clear, proactive updates and collecting outstanding conditions throughout the loan process.
• Accurately calculate complex borrower income (W-2, self-employed, tax returns) and evaluate key loan metrics (DTI, LTV/CLTV).
• Initiate and track third-party orders, including property appraisals, automated valuation models (AVMs), and title commitments.
• Review initial loan applications for completeness, ensure all necessary disclosures are signed, and verify files meet strict compliance guidelines.

Qualifications & Skills

• Minimum of 1-2 years of recent mortgage industry experience (prior experience specifically with HELOCs or second mortgages is highly preferred).
• Proven ability to accurately calculate income, debt-to-income (DTI) ratios, and loan-to-value (LTV) ratios.
• Hands-on experience with Loan Origination Systems (LOS) (e.g., Encompass, MeridianLink) and standard mortgage automated underwriting tools.
• Exceptional verbal and written communication skills with a polished, customer-centric approach.
• Multi-tasking and time-management skills necessary to handle high volume without sacrificing quality or accuracy.

Ready to take the next step in your mortgage career?

Apply today by submitting your resume. We are actively interviewing qualified candidates!

salary: $45,000 - $55,000 per year
shift: First
work hours: 9 AM - 5 PM
education: High School

Responsibilities

manage 30-40 loans per month

Skills

• Loan Administration
• Loan Processing
• Multi-tasking
• Loan Review
• Organization
• Written Communication
• Customer Service
• Income Calculation
• Mortgage Insurance (1 year of experience is required)
• Microsoft Office
• Analytical Thinking

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.