Operations Manager II — Guest Experience & Growth

Job Description Curry Village is a vibrant, family‑friendly destination offering a mix of tent cabins, lodges, and dining options. It’s a lively place to work, with a strong sense of community and a deep connection to Yosemite’s history. Team members enjoy a fast‑paced, guest‑focused environment in the heart of the park. The L2 Operations Manager II is responsible for ensuring the quality of Aramark’s products and services meet or exceed customer expectations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, and implementing best practices across all levels. Compensation Data COMPENSATION: The Salaried rate for this position is $80,000.00 to $105,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Maintain and follow all wage & hour compliance for local employees Conduct all required new hire paperwork and maintain employee files for employees on‑site Coordinate payroll functions and check distribution Assist leadership on special projects Develops and maintains client relationships to grow base business and improve retention of account base Accountable for business reviews and key interactions with key clients within the local market Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business Responsible for recruiting, hiring, training, coaching, and counseling management staff and front‑line personnel to provide ongoing support and development Optimize core processes and positively influence client relationships and business opportunities Owns and fosters effective communication at all levels of the organization Ensures daily operations are maintained as scheduled At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications At least five years’ experience in operations management in a related field Requires a bachelor's degree or equivalent experience High energy level that is communicated to the team and exhibits a proven track record for growing business Outstanding interpersonal and communications skills (both verbal and written) Ability to lead in a diverse environment with a focus on client and guest service Candidates must be available to work nights, weekends, and holidays as needed Equal Employment Opportunity We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. #J-18808-Ljbffr Aramark Corporation