Assistant Facilities Manager

Assistant Facilities ManagerJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves –The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.What is your day to day?Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibilityCommunicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completionOversee daily work order review; follow up on work orders to ensure successful service delivery and customer experienceEnsure appropriate and prompt follow up with customers, technicians, and vendors for work order managementInterface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on CorrigoManage operations to mitigate operational riskResponsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectivesSupport budget creation, tracking, and reportingSupport ongoing cost reduction programs to reduce operating costs while managing riskRequired Qualifications3+ years' experience with facilities management and managing CMMS/Work Order applicationsSuperior customer service skills and a strong orientation to provide exceptional JLL customer experienceBasic knowledge of building systems (mechanical and electrical systems)Effective contractor management skillsProficient in MS Office, and possess strong written, verbal and people skillsMust be proficient at Excel Spreadsheets and have capability of customizing administrative reportsPreferred QualificationsAbility to multitask and work without direct supervisionAbility to plan and manage work under time constraintsUndergraduate degree preferred, or equivalent experienceThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site – Knoxville, TN, Nashville, TNIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.