Medical Care Coordinator

Benefits Includes: Affordable Health, Vision, Dental, and Life Insurance 401(K) with dollar-for-dollar matching (up to 4%) Generous Paid Time Off (PTO) Paid Holidays Position Overview: Work closely with providers, nurses and administrative staff to keep care to patients flowing without delays. Key Responsibilities: Provide exceptional customer service to patients and staff. Guide patients through next steps, answer questions, and coordinate referrals and follow-ups. Relay information between providers, nurses, and support staff to ensure nothing falls through the cracks. Monitor and prioritize incoming messages, results and requests; document actions clearly. Maintain accurate records of interactions, updates and completed tasks. Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts. Prescription audit reports and storing Update shot records Responsible for scanning all Labs into the Provider PAQ. Assist referral clerks with referrals and PAP tracking. Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record Assist other departments as needed. Other duties as assigned Ideal Candidates Will Have: High school diploma or equivalent Medical Assisting certification preferred Previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred. Uphold One Health Ohio’s core values and policies. Communicate openly with supervisors and colleagues. Maintain a positive and respectful attitude in all interactions. Exhibit flexibility and readiness to adapt to changing tasks. Physical Requirements: Ability to sit for extended periods and perform tasks requiring finger dexterity. Capability to lift and move objects up to 30 pounds. Ready to Make a Difference? If you’re passionate about providing care and want to join a dedicated team that values your expertise, we’d love to hear from you! Apply today and take the next step in your career with One Health Ohio. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. N OTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO. #J-18808-Ljbffr