In House Marketing Concierge

Job Description

Job Description

Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Location:
Williamsburg, VA

Vacatia is transforming the vacation ownership and rental industry by blending hospitality, technology, and design to create smarter, more connected experiences. We’re building the next generation of travel lifestyle products — and we’re looking for driven, relationship-focused sales professionals to help us grow.

We are seeking a Marketing Representative to proactively support marketing initiatives, engage prospective and current owners, and generate awareness and interest in Vacatia’s vacation ownership offerings. The ideal candidate will possess a strong guest-centric focus and a drive to achieve measurable results.

Why You’ll Love Working at Vacatia

• Build the Future: Contribute to marketing initiatives that elevate the vacation ownership experience and connect with guests and owners.

• Impact That Matters: Influence lead generation, brand engagement, and overall sales performance through targeted campaigns and outreach.

• Innovation at Scale: Collaborate with sales, operations, and digital teams using modern marketing tools and analytics to optimize campaigns.

• Autonomy and Ownership: Take ownership of marketing tasks and projects, from execution to performance tracking, ensuring measurable impact.

• Culture of Growth: Join a fast-moving, people-first environment that values creativity, collaboration, and continuous learning.

Compensation & Benefits

• Uncapped earning potential

• Competitive Commission structure

• Weekly pay

• Paid training

• Paid Time Off

• Health, Dental, Vision Insurance

• 401(k) with company match

• Life & AD&D Insurance

• Wellness Program & EAP

• Employee discounts (Tickets at Work, Perks at Work)

• Education Assistance Program

Your Impact

• Selling and promoting vacation packages and ownership opportunities by scheduling and booking presentation tours for guests and visitors.

• Managing tour slots using the arrival manifest, and contacting pre-arrival guests, in-room guests, and owner referrals via phone to invite them to presentations, as well as checking in guests/owners.

• Providing exceptional customer service while actively promoting vacation packages and tours, and offering general concierge services (e.g., local recommendations).

• Completing necessary paperwork (daily call logs, reservation forms), maintaining accurate system records, and strictly adhering to gifting procedures and limits.

What You Bring

• 1+ years of experience in marketing or sales in timeshare or vacation ownership industries preferred.

• Proven ability to support and engage customers, and contribute to measurable results.

• Strength in communication, collaboration, and customer service.

• Ability to manage multiple priorities, adapt to changing needs, and deliver high-quality work.

• Basic computer knowledge.

Join Us

If you’re ready to inspire travelers, drive meaningful results, and help redefine the future of vacation ownership, we’d love to hear from you. Your next chapter starts here at Vacatia.