STARBUCKS/BARISTA

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment and being a responsible member of the community. Provide the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we proudly serve over 120 stores throughout Arizona. Benefits A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans. Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology, and more. Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program. Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways. Minimum Qualifications Excellent customer service skills. Desired Qualifications & Responsibilities Any previous comparable experience. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Collaborate with associates and promote teamwork to help achieve company/store goals. Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices. Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrink. Recommend coffee shop items to customers to ensure they get the products they want and need. Use all equipment in the coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label, and inventory ingredients in merchandise. Check product quality to ensure freshness; review "sell by" dates and take appropriate action. Properly use kitchen equipment, espresso machine, blender, computerized scale, and steamer. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines. Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential job functions of this position with or without reasonable accommodation. #J-18808-Ljbffr