Medical Scheduler

Medical Scheduler

Title: Medical Scheduler (Patient Coordinator) Company: Stiles Eyecare Excellence Location: Overland Park, KS 66213

Medical Scheduling experience is strongly preferred

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open Monday-Friday 8:00am-5:00pm.
• You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.

Requirements:

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patients' time, as well as Doctor's time and schedule

Manage patient flow in the office

Knowledge of common fees charged for common visits and collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning to be assigned by manager

Ability to interact with all levels of employees in a courteous, professional manner at all times

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Minimum Required: High school diploma or general education degree (GED)

Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (2550%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuityincluding color, depth, peripheral vision, and the ability to adjust focusis required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.