Warehouse Associate

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!

Position Summary

The Warehouse Associate will support the outbound sales team and warehouse. Support processing sales orders by routing orders using the customer's transportation routing websites. Prepare documentation for shipment loads using Microsoft suite. In this role, it is essential for cross-functional communication and daily operational support for customer service, production, quality, and warehouse operations.


Compensation & Benefits

• Employee Ownership (ESOP): Company-funded retirement contribution of ~18% of pay, plus 401(k)
• Competitive pay with bonus opportunity
• Comprehensive benefits: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
• Generous paid time off, paid holidays, and parental leave
• Fitness reimbursement and tuition assistance

Essential Duties & Responsibilities

• Ensure open communication with sales, quality control, inventory control, and customer service while efficiently using emails and other communication methods.
• Coordinate with customer service for product availability and inform them of any changes in orders.
• Utilize sales order status reports to prioritize shipments and review non-shipped, reverse confirmations.
• Picking products for sales, transfers, and replenishment orders utilizing a scan gun.
• Routing sales orders for collect accounts using portals, monitoring and updating shipment loads, and updating carrier information as assigned.
• Organizing and preparing daily shipments by designated docking areas to ensure efficient loading
• Utilizing a scanning device to capture images of packing slips for relevant customers.
• Loading and unloading trucks and containers.
• Use the TMS bid board to assign carriers and create the bill of ladings.
• Prepare bills of lading for customers using D365 and organize files in folders in a shared drive.
• Maintain accurate information in the logistics calendar, scheduled deliveries, and pickups.
• Work with multiple departments to validate overages, shortages, and damages for shipments and maintain OS&D Smartsheet.
• Collaborate with multiple departments to return products, process RMA, and file freight claims to maintain claims in D365 using "All Cases" annotated in tracking notes in D365.
• All other duties may be assigned as necessary.

Safety Responsibilities:

• Follow all company safety policies and procedures.
• Participate in required safety training.
• Report unsafe conditions, near misses, and incidents promptly.

Required Qualifications

• Education: High School or Equivalent Required.
• Experience: Minimum 1-2 years of previous clerical experience.
• Specialized knowledge: using a computer, internet, routing portals websites, routing software.
• Travel required in this position: None
• Microsoft Office Suite - Outlook, Excel, Word, PowerPoint.
• ERP - D365 experience required.
• Ability to take ownership of responsibilities and see tasks through completion.
• Ability to work in a fast-paced environment with rapidly changing priorities.
• Excellent communication, multi-tasking, and problem-solving skills.

Work Environment & Culture


We offer a collaborative, employee-owned workplace where accountability, teamwork, and continuous improvement matter. Employees are encouraged to share ideas, grow their skills, and build long-term careers.


Equal Opportunity Employer


We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees.


Ready to Apply?


If you enjoy dependable, hands-on work and want to be part of a team that values safety, teamwork, and ownership, we'd love to hear from you.


Apply today.


The pay range for this role considers a wide range of factors including but not limited to: skill sets, experience and training, licensure and certifications, geographical location, and other organizational needs.

The estimated pay range for this role is $19.73/hr. Min to $29.60/hr. Max per year.

Additionally, you will be eligible to participate in a bonus program associated with this specific role.

PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more. Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below. (Note: Interns do not qualify for eligibility.)

Medical Insurance

We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.

Dental Insurance

Choose from two voluntary dental plans that are designed to help protect you and your dependents' oral health.


Vision Insurance

Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.

Life Insurance with Accidental Death & Dismemberment (AD&D)

We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children. The cost for this coverage is based on the amount you elect and your age.

Short- and Long-term Disability

Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.

Employee Assistance Program (EAP)

EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.

Flexible Spending Account (FSA)

Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.

Pet Insurance

We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.

Paid Holidays & Paid Time Off (PTO)

Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. *The amount of paid time off (PTO) depends upon the employee's position and years of service.

Employee Stock Ownership Plan (ESOP)

We act like we own the company because we do! An ESOP provides employees with an ownership stake in the company. It's an additional form of compensation directly tied to PBI-Gordon Companies financial success. All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule. Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!

401(k) Retirement Savings Plan

Saving for retirement is one of the most important financial decisions you can make. We offer a 401(k)-retirement savings plan to assist employees with this important financial goal. New employee owners are eligible to participate the first of the month following 30 days of employment. We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.

Fitness Reimbursement

We believe regular exercise helps improve overall health and job performance. PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.

William Everett & Mary Ellen Mealman Scholarship Fund

Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund. Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.


Tuition Reimbursement

After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor's level coursework related to their current job or any future job offered at PBI-Gordon Companies.

Parental Leave

Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

Please see our CCPA disclosure for more information.

Employment is contingent upon and may not begin until the successful completion of a pre-employment background check and drug screen. PBI-Gordon and its subsidiaries participate in E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. For more information about E-Verify, including your rights and responsibilities, please visit the E-Verify Website.