Clinical Specialist - Organ Care System (OCS) Ann Arbor

Job Description:

TransMedics was founded to address the unmet need for more and better organs for transplantation and has developed the Organ Care System (OCS) technologies to preserve organ quality, assess organ viability prior to transplant, and potentially increase the utilization of donor organs for the treatment of end-stage heart, lung, and liver failure. TransMedics' National OCS Procurement (NOP) program was developed to maximize the utilization of donor organs in the US.

TransMedics has established NOP hubs across the U.S. to provide broad geographical coverage and facilitate national procurement of organs. Each launch point is equipped with OCS consoles, modules, and related equipment and supplies. The OCS Specialist I maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation. Team members will support cases within and beyond their home region.

RESPONSIBILITIES

• Completion of rigorous hands-on training and OCS certification across all organ platforms at TransMedics' training facility in Andover, MA
• Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according to TransMedics protocols and policies
• Assume on call 24x7 responsibility for 15 days a month (including holidays/weekends); includes travel to clinical sites within and outside of home regions to perform OCS support as described above.
• When not on OCS call days, perform assigned tasks during standard working hours, either remotely from home or as assigned, including but not limited to:
  • Managing inventory & shipments on a weekly basis, Assist with Lab trainings.
  • Participate in R&D activities in lab
  • Assist with establishing launch points, and participate in medical and scientific conferences and meetings (inside or outside the US)
• Communicate regularly with Organ Management Phone Support to relay real time updates while supporting ongoing OCS cases
• Regularly communicate OCS utilization activities and users' feedback
• Annual recertification on all organ platforms
• Timely submission of post case documentation and preparation/presentation of case reviews (with support and review of senior colleague) following the use of the OCS
• Provide customer support as needed (e.g. hospital in-services & refresher training)
• Perform other TransMedics tasks and duties as required

MANAGEMENT RESPONSIBILITIES

This position does not have any direct reports

PHYSICAL ATTRIBUTES

• Must be able to lift/pull/push up to 75 pounds and safely navigate aircraft stairs with equipment, comply with TransMedics' medical screening and vaccination requirements and able to stand, walk, and perform repetitive tasks during extended case coverage.
• The company provides legally required accommodations where possible; however, as on-site hospital access is essential for this position, some accommodations may not be feasible without creating undue burden.

MINIMUM QUALIFICATIONS

• BSN or BS degree in combination with 2+ years' medical experience in CVICU, ECMO, Cath Lab, candidates must have experience managing ECMO or equivalent medical experience
• Candidate must reside within a 60-minute commute of the hub location
• Proficiency with Microsoft Office Suite and virtual meeting platforms
• Must possess the following qualities:
• Highly flexible and willing to support sites as needed within and across regions, detail oriented with strong organizational skills
• Strong problem-solving skills
• Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
• Excellent customer interaction skills
• Works calmly and professionally under pressure
• Enthusiastically works in a fast-paced environment while managing multiple tasks

PREFERRED QUALIFICATIONS

• Certified ECMO Specialist

Every Organ Wasted is a Life Not Saved.

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.


Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.


Maximize your potential at TransMedics, Inc.

TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $100,900 -125,900 which represents the company's current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit:

Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA

Dental

Vision


Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Short Term Disability

Long Term Disability

401K Plan

Pet insurance


Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.