Patient Care Coordinator
AEG Vision
About AEG: At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that:
- Invests in leadership development and internal growth.
- Believes people and performance go hand in hand.
- Values collaboration, authenticity, and continuous learning.
- Celebrates wins, supports challenges, and grows together.
- Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
- Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
- Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
- Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
- Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
- Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
- Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
- Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
- Run reports and review accounts to ensure all charges are billed, filed, and up to date.
- Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
- Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
- Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
- Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
- Assist in maintaining an organized, clean, and patient-ready front office environment.
- Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
- High school diploma or equivalent.
- Basic computer literacy and ability to learn practice management systems (EMR).
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Strong communication skills (verbal and written) with a focus on patient-centered service.
- Strong interpersonal skills and ability to work collaboratively across teams.
- Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
- Must be able to maintain patient and practice confidentiality.
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
- Ability to utilize office equipment
- Prolonged sitting, standing, and walking
- Ability to lift up to 10 lbs
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Patient Care Coordinator in Round Rock, TX vacancy
- ...ERC Pathlight is seeking a Treatment Coordinator to be the first point of contact for patients, families, and the public, ensuring a professional and supportive... ...coordinate admissions and transitions across levels of care, supporting a positive patient experience. In this...Suggested
Erc8585757Pathlight53T353
Round Rock, TX3 days ago $16 - $29 per hour
...Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The... ...Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible for general clinic office functions that support...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaMonday to FridayUnitedHealth Group
Round Rock, TX2 days ago- ...cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive... ...skills, and presentation skills Previous experience with patient/customer appointment scheduling Proficiency with basic computer...SuggestedWork at officeImmediate startFlexible hours
NationsBenefits, LLC
Round Rock, TX1 day ago - Satellite Healthcare is seeking a Clinical RN in Round Rock, TX to coordinate patient care with a multidisciplinary team, educate patients, and advocate for informed consent. The role emphasizes promoting patient independence and high-quality, compassionate care within...Suggested
$16 - $29 per hour
...Associate Patient Care CoordinatorOptum is a global organization that delivers care, aided by technology to help millions of people live... .... Connecting. Growing together.The Associate Patient Care Coordinator is responsible for general clinic office functions that support...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaMonday to FridayReliant Medical Group
Austin, TX21 hours ago- Texas Orthopedics, a Division of OrthoLonestar, seeks a Medical Office Coordinator to manage patient communications, scheduling for surgeries and imaging, and coordination of authorizations. The role requires strong organizational skills and familiarity with EMR systems...Work at office
- ...a holistic, biological dental practice located in Round Rock, Texas, dedicated to providing exceptional whole-body dental care in a calm, patient-centered environment. As our practice continues to grow, we are looking for compassionate, dependable, and motivated individuals...Full timePart timeImmediate start
Transcend Dental Health
Austin, TXmore than 2 months ago - ...Description Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient Care Coordinator at our bustling Round Rock. This integral position offers a stable and consistent work schedule, operating Monday through...Full timeWork at officeMonday to FridayWeekend work
- Baylor Scott & White Health in Round Rock, TX is seeking a Care Manager RN to assess and organize patient care through treatment stages, following guidelines. You will manage benefits, oversee services, act as a case manager and trainer to achieve optimal results in a...ReliefShift workWeekend workWeekday work
- ...-body physical therapy nationwide. We’re seeking a Clinic Coordinator to support patient communications, scheduling, payments, and insurance verifications... ...growth opportunities. Join us to help deliver high-touch care and keep Origin’s patients at the center of everything we...Full time
- ...David's Cardiology in Austin, TX is seeking a medical office specialist to provide clerical support and ensure patients receive high-quality, efficient care. This role works with a dedicated team focused on patient access and seamless office operations. You will manage...Daily paidWork at office
- The Origin Way, Inc. is hiring Clinic Coordinators to provide exceptional customer service and administrative support in a fast-paced women’s health clinic. You’ll handle patient inquiries, scheduling, payments, and insurance verifications while maintaining a welcoming...Shift work
- Aveanna Healthcare is seeking a Patient Account Representative to support the Patient Care department by ensuring recurring services are processed accurately and on time. You will focus on operational efficiency, compliance, and delivering a positive patient experience...
- Baylor Scott & White Health is seeking an OR Scheduling Coordinator to provide administrative support in physician offices and clinics, ensuring high-quality, patient-centered care. Responsibilities include patient check-in/check-out, scheduling, insurance verification...
- Capitol Pain Institute is seeking a detail-oriented Patient Scheduler to manage provider schedules and ensure accurate patient appointments... ...and insurance, provide pre-appointment instructions, and coordinate with offshore teams on escalations. A proactive, patient-...
- ...cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive... ...skills, and presentation skills Previous experience with patient/customer appointment scheduling Proficiency with basic computer...Full timeWork at officeImmediate startFlexible hours
$18 per hour
...Patient Coordinator Westlake Dermatology is accepting applications for the full-time, Monday-Friday Patient Coordinator position at our Round... ...Recommend products and answer questions about various skin care products and procedures Monitor inventory levels of skin care...Hourly payFull timeWork at officeMonday to FridayWestlake Dermatology
Round Rock, TX4 days ago$20 per hour
...We are hiring immediately for a full time PATIENT FLOW COORDINATOR position. Address : Ascension Seton Williamson - 201 Seton Parkway,... ...TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail,...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursCompass Group
Round Rock, TX20 hours ago- Lone Star Circle of Care in Round Rock, TX is seeking a Front Desk professional to be the first contact for patients. You will check in patients, verify insurance, collect copays, schedule appointments, and support daily clinic operations. The ideal candidate has at least...
$41.7k
...Job Description: ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of... ...a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance...Full timeWork at officeWeekend workComForCare Home Care - North Austin
Round Rock, TX2 days ago- ERC Pathlight in Round Rock, Texas is seeking a Treatment Coordinator to serve as the first point of contact for patients and families. You will coordinate admissions, transitions across levels of care, and provide administrative support to treatment teams to ensure timely...ReliefShift work
- PDS Health in Round Rock, TX seeks a Healthcare Coordinator to partner with dentists and help patients commit to necessary treatment, guiding them through financial options and addressing common objections. You will support daily schedules, participate in huddles, and...
- ERC Pathlight is seeking a Treatment Coordinator to be the initial point of contact for patients, families, and the public. You will coordinate admissions and transitions across levels of care, providing administrative support to treatment teams and ensuring timely completion...
- ...communications with referral sources. You will become an autism knowledge resource for families, uphold ABC's values, and help expand access to life-changing care for children with autism and their families. #J-18808-Ljbffr Action Behavior Centers - ABA Therapy for Autism
- ...Job Description Job Description Job Title/Position: Patient Care Coordinator Reports to: Clinical Manager JOB DESCRIPTION SUMMARY: The Patient Care Coordinator’s (PCC) primary responsibility is to provide administrative support for the Clinical Managers...Work at office
- ...Patient Coordinator | Outpatient | Full-time | 12001 N. Burnet Rd, Suite G, Austin, TX 78758 At Endeavor Physical Therapy, an H2 Health company , we believe exceptional patient care begins with an exceptional patient experience. As a Patient Coordinator , you'll...Full timeWork at officeMonday to FridayFlexible hours
H2 Health
Austin, TX4 days ago $18 - $20 per hour
...help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you... ...role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures...Full timeFlexible hoursNight shiftAspen Dental
Austin, TX20 hours ago- GEMCORE Health is seeking a Diabetes Care Advisor to serve as the primary contact for patients and coordinate care with physicians, insurers, and suppliers for insulin pump and CGM orders. The role emphasizes excellent customer service and clear communication across channels...Remote job
- Lone Star Circle of Care (LSCC) is seeking a Front Desk employee to be the first point of contact in our clinic. You will greet patients, verify insurance, schedule appointments, and support daily administrative tasks in a friendly, patient-centered environment. Applicants...
- ...New Patient Coordinator Remote Austin, TXClinic - United States (Remote) About the Role We are seeking an extremely positive, people-oriented... ...conditions restore their health through practical, evidence-based care. We are excited to welcome an exceptional A-player to join...Work at officeRemote work
ESR Healthcare
Austin, TX3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Care Coordinator. Be the first to apply!
Related searches
- dental patient care coordinator Round Rock, TX
- patient assistance representative Round Rock, TX
- patient registration representative Round Rock, TX
- unit clerk Round Rock, TX
- patient experience coordinator Round Rock, TX
- unit secretary Round Rock, TX
- unit assistant Round Rock, TX
- nursing unit secretary Round Rock, TX
- medical secretary Round Rock, TX
- patient care representative Round Rock, TX