Retail Branch Manager

13879 Round Lake Blvd NW, Andover, MN 55304 Job Description

SUMMARY

This manager position is responsible for the daily operations of the branch, delivering exceptional customer service and meeting market share and profitability goals. The role focuses on training, teamwork, and client relationship building while driving sales and acquisition of new and existing customers.

MANAGER RESPONSIBILITIES

• Lead, coach, and empower branch staff to achieve performance goals.
• Directly manage staff and coordinate all branch activities, including planning, performance evaluation, and corrective action.
• Resolve employee and customer issues, encouraging growth and continuous improvement in management skills.

QUALIFICATIONS

• Ability to meet essential duties satisfactorily, with a record of leadership and team development.
• Reasonable accommodations for disabilities are available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Set the branch tone to provide exceptional customer experience, offering a full range of products and services. Manage high‑value consumer and business portfolios; provide referrals to commercial, investment, and treasury departments. Lead cross‑selling initiatives in line with the Director of Consumer Banking, covering debit/credit cards, loans, online banking, and partner products. Participate in marketing promotions, call programs, trade shows, Chamber events, and bank‑sponsored events. Ensure compliance with applicable laws, regulations, and bank policies, maintaining branch appearance and safety. Maintain reliable attendance and perform additional duties as assigned.

PHYSICAL DEMANDS

Regular sitting and computer use; accommodations available for disabilities.

COMPENSATION

Starting Salary Range: $73,000–$92,000 Bonus and sales incentive opportunities available. Full‑time Benefits High‑deductible health, dental, and vision plans; Health Savings Account; Flexible Spending Accounts. Life, supplemental life, AD&D, short‑term and long‑term disability insurance. Employee assistance, well‑being, long‑term care, and pet insurance. ESOP after 6 months; 401(k) Safe Harbor match up to 4% after 6 months. Fees waived and loan discounts; discounts at Wellmark Blue365, LifeMart, Carhartt, Microsoft Office. Gym reimbursement, company events, and casual dress days. Education & Experience High school diploma or equivalent required; college degree preferred. 3+ years related experience.

CERTIFICATES AND LICENSES

Mortgage Loan Originator (MLO) license required, may be obtained after hire. About Us The Bank of Elk River is an award‑winning community bank committed to strong relationships and a collaborative culture. We support growth in the Northwest metro area and are excited to add a Branch Manager for our new Andover branch. This role drives sales, service, and operations, growing the branch through new and existing relationships and partner referrals. We seek a dynamic, community‑oriented leader who excels in business development and community engagement. Core Values We put people first: customers, co‑workers, and communities inspire us. We build trust, guided by integrity, honesty, and respect. We pursue excellence through innovative thinking and continuous learning. We strengthen communities by investing resources and expertise. How to Apply Visit our careers page at thebankofelkriver.com/careers . MBA Job number/Date Added

H-8107: 2/10/26

#J-18808-Ljbffr Minnesota Bankers Association