Call Center Customer Service Rep (21105)

Adecco is hiring Customer Service Representatives for a client company in York, PA.

Pay: $19/hour

Schedule:

• Monday-Friday

• Overtime required based on business needs

Training Schedule (First 2-3 Weeks):

• 8:30 AM - 5:00 PM

• 30-minute lunch

Regular Schedule After Training:

• 8:30 AM - 5:30 PM

• 1-hour lunch

Required Qualifications

• Minimum 2 years of customer service experience in an office, call center, manufacturing, construction, building products, or related environment.

• Strong verbal and written communication skills.

• Experience managing multiple customer requests, orders, or projects simultaneously.

• Proficiency with Microsoft Outlook, Excel, and data entry.

• Ability to work overtime as needed.

• Strong attention to detail and organizational skills.

• Reliable transportation and consistent attendance.

Key Responsibilities

• Respond to customer inquiries via phone and email.

• Process orders accurately and efficiently.

• Coordinate with internal departments regarding customer requests and order status.

• Maintain accurate customer records and documentation.

• Resolve customer concerns in a professional and timely manner.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.