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Remote Senior Specialist, Healthcare CX

Merck

Merck in Oklahoma City is seeking a Medical Team Member for their Customer Service Management team. This customer-facing role involves managing inquiries from Healthcare Providers, consumers, and employees related to pharmaceutical products. The ideal candidate will have a Bachelor's degree and a Healthcare Professional Degree, coupled with exceptional customer service and strong communication skills. The position demands the ability to work from 11:00 AM to 7:00 PM EST, resolving various inquiries effectively while ensuring a great customer experience. Benefits include comprehensive healthcare and retirement plans. #J-18808-Ljbffr Merck

Vacancy posted 3 days ago
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