California Workers' Compensation Claims Supervisor

Role Description

Our client is seeking to add a California Workers' Compensation Claims Supervisor to their team. This individual will be responsible for leading and mentoring a team of California Workers' Compensation Claims Examiners while providing technical guidance, oversight, and support on moderate to complex Lost Time/Indemnity claims. This is a full-time, permanent position with the ability to work remotely.

• Supervise, mentor, and develop a team of California Workers' Compensation Claims Examiners.
• Provide technical guidance and support on moderate to complex, litigated California Workers' Compensation claims.
• Conduct file reviews to ensure quality, regulatory compliance, reserve accuracy, and adherence to company best practices.
• Assist with claim escalations, settlement authority, and complex claim resolution.
• Monitor team performance, productivity, and service standards while providing ongoing coaching and training.
• Partner with management to implement operational initiatives and promote continuous process improvement.
• Foster a high level of customer service while ensuring compliance with California Workers' Compensation laws and company guidelines.

Qualifications

• 5-7+ years of California Workers' Compensation Lost Time/Indemnity claims handling experience.
• Previous supervisory, team lead, or mentoring experience required.
• Strong knowledge of California Workers' Compensation laws, statutes, and regulations.
• Experience handling complex and litigated claims.
• Self-Insurance Plans (SIP) certification highly preferred.
• Excellent leadership, communication, organizational, and decision-making skills.
• High School Diploma required; Bachelor's Degree preferred.

Requirements

• 5-7+ years of California Workers' Compensation Lost Time/Indemnity claims handling experience.
• Previous supervisory, team lead, or mentoring experience required.
• Strong knowledge of California Workers' Compensation laws, statutes, and regulations.
• Experience handling complex and litigated claims.
• Self-Insurance Plans (SIP) certification highly preferred.
• Excellent leadership, communication, organizational, and decision-making skills.
• High School Diploma required; Bachelor's Degree preferred.

Benefits

• $95,000–$120,000 base salary (depending on experience).
• Comprehensive Medical, Dental, Vision, and 401(k) benefits.
• Paid Time Off and company holidays.
• Remote work flexibility.
• Opportunity to join a growing organization with strong long-term career advancement potential.