Apartment Maintenance Technician

Job Description

Job Description

Service Technician I – Multifamily Apartments (Scattered Site Portfolio)

Company: Prosper Capital (Property Management Division: Prosper Communities)

Location: Cincinnati, OH

Job Type: Full-Time

Compensation

• $21.00–$25.00 per hour
• Quarterly Performance Bonuses

Paid Training & Career Advancement to Higher Technician Levels

At Prosper Communities, we invest in our maintenance professionals. Our Service Technician I team members receive competitive hourly pay, quarterly performance bonuses, and paid training designed to help you advance into higher technician levels with increased earning potential.

As our company continues to grow, we're committed to creating additional advancement opportunities and expanding bonus programs for high-performing team members.

Hiring Company Description

Prosper Communities is the property management division of Prosper Capital and one of the fastest-growing property management companies in the Midwest. We specialize in acquiring, improving, and managing apartment communities while delivering exceptional resident experiences and high-quality property maintenance.

Recognized nationally for workplace culture, innovation, and growth, we are looking for dependable maintenance professionals who take pride in their work and want to build a long-term career with a company that invests in its people.

Position Summary

Prosper Communities is seeking a dependable, customer-focused Service Technician I to support maintenance operations across our growing portfolio of apartment communities throughout the Cincinnati market.

This is a scattered-site position, meaning you'll travel between multiple communities performing service requests, preventative maintenance, apartment turns, and general repairs. Every day is different, making this an excellent opportunity for someone who enjoys variety, problem-solving, and working independently while being part of a supportive team.

Whether you're looking to grow your maintenance career or expand your technical skills, Prosper Communities provides the training, mentorship, and advancement opportunities to help you succeed.

Key Performance Expectations

Our Service Technician I team members are expected to:

• Complete resident work orders accurately and efficiently
• Deliver exceptional customer service to residents
• Help maintain safe, clean, and well-maintained communities
• Assist with apartment turnovers to reduce vacancy time
• Respond promptly to maintenance requests
• Maintain company tools, equipment, and vehicles professionally
• Support preventative maintenance initiatives
• Contribute to high resident satisfaction scores
• Follow all company safety policies and procedures

Primary Responsibilities

Maintenance & Repairs

• Perform general maintenance including plumbing, electrical, HVAC, carpentry, drywall, appliance repair, and painting
• Diagnose maintenance issues and complete repairs efficiently
• Complete preventative maintenance throughout assigned communities
• Maintain common areas and building systems

Apartment Turns

• Prepare apartments for new residents
• Complete punch lists, repairs, painting, fixture replacements, and other turnover tasks
• Work closely with Property Managers to ensure apartments are move-in ready on schedule

Resident Service

• Respond promptly and professionally to resident maintenance requests
• Communicate clearly regarding repair timelines and completed work
• Deliver outstanding customer service while working inside occupied homes

Safety & Compliance

• Follow OSHA guidelines and company safety procedures
• Maintain accurate maintenance records and completed work orders
• Ensure company vehicles, equipment, and tools remain clean and organized

Team Support

• Collaborate with Property Managers and maintenance team members
• Assist with special projects, capital improvements, and newly acquired properties as needed
• Participate in an on-call rotation for after-hours emergencies (when scheduled)

Qualifications

• 1–3 years of apartment, residential, facilities, or general maintenance experience preferred
• Experience with plumbing, electrical, HVAC, carpentry, drywall, or appliance repair
• EPA Certification and/or HVAC Certification is a plus but not required
• Willingness to learn and grow through company-paid training
• Strong problem-solving and troubleshooting skills
• Excellent customer service and communication abilities
• Ability to work independently and manage multiple priorities
• Ability to lift 50+ pounds, climb ladders, and work indoors and outdoors in varying weather conditions
• Valid driver's license with an acceptable driving record

Benefits & Perks

Financial Rewards & Career Growth

• Competitive Hourly Pay ($21–$25/hour)
• Quarterly Performance Bonuses
• Paid Technical Training
• Career Advancement to Higher Technician Levels
• Employee Referral Bonus Program
• Opportunities for Promotion Within a Growing Company

Work-Life Balance

• Paid Time Off (PTO)
• Paid Holidays
• Sick Leave
• Bereavement Leave

Professional Development

• Ongoing Technical Training
• Leadership Development Opportunities
• Access to Modern Tools and Technology
• Opportunities to Support New Property Acquisitions and Growth

Additional Perks

• Company Vehicle (for qualifying positions, subject to availability)
• Company Tools and Equipment
• Award-Winning Company Culture
• Prosper Cultural Award Program
• Recognition Programs for Top Performers
• Collaborative, Team-Oriented Work Environment

Why Work at Prosper Communities?

Join a fast-growing, award-winning company with expanding bonuses, paid training, career advancement opportunities, and rewards for top performers.

We're committed to helping our maintenance professionals grow. As Prosper Communities continues to expand, we're investing in additional training, larger bonus opportunities, and clear advancement paths for technicians who consistently deliver exceptional results.

Requirements

License / Certification

• Valid Driver's License (Required)

Ability to Commute

• Cincinnati, OH (Required)

Schedule

• Full-Time
• Day Shift
• Occasional On-Call Rotation

Company Description

Prosper Communities is the property management division of Prosper Capital and one of the fastest-growing property management companies in the Midwest. We specialize in acquiring, improving, and managing apartment communities while delivering exceptional resident experiences and strong operational performance.

Our company has been recognized nationally for workplace culture, innovation, and growth, including recognition by Inc. Regionals, the Fast 55 Awards, and the Best and Brightest Companies to Work For®.

As we continue to expand our portfolio, we are seeking driven professionals who want to grow their careers with a company that values performance, leadership, continuous improvement, and long-term success.

Company Description

Prosper Communities is the property management division of Prosper Capital and one of the fastest-growing property management companies in the Midwest. We specialize in acquiring, improving, and managing apartment communities while delivering exceptional resident experiences and strong operational performance.\r\n\r\nOur company has been recognized nationally for workplace culture, innovation, and growth, including recognition by Inc. Regionals, the Fast 55 Awards, and the Best and Brightest Companies to Work For®.\r\n\r\nAs we continue to expand our portfolio, we are seeking driven professionals who want to grow their careers with a company that values performance, leadership, continuous improvement, and long-term success.