Clinical Liaison

Clinical Liaison (Hospital Liaison)

Location: Independence, MO Job Type: Full-Time, Salaried Exempt

At Legacy Hospice, our mission is rooted in compassionate care, clinical excellence, and meaningful connections. We partner closely with hospitals and healthcare providers to ensure patients and families experience smooth, supportive transitions when hospice care is appropriate. We're seeking an experienced Registered Nurse to serve as a Clinical Liaison and represent our services across hospital and care transition settings.

What You'll Do

The Clinical Liaison is a clinically driven, relationship-focused role that bridges patient care and business development. You'll work directly with hospitals, physicians, case managers, patients, and families to assess eligibility, educate stakeholders, and support timely transitions into hospice services.

Responsibilities Include:

• Represent Legacy Hospice in hospitals and transitional care settings, serving as a clinical and educational resource
• Build and maintain strong relationships with physicians, case managers, discharge planners, and healthcare partners
• Conduct onsite clinical assessments to determine preliminary eligibility for hospice services
• Educate patients and families on hospice benefits, services, advance directives, and consents
• Coordinate timely referrals, documentation, and care initiation with branch teams
• Collaborate with the Regional VP of Business Development to meet annual census and growth goals
• Perform market analysis and contribute to care transition and territory plans
• Provide ongoing education to referral sources regarding payer guidelines and hospice criteria
• Ensure accurate, timely documentation in Homecare Homebase (HCHB), including coordination notes and verbal orders when applicable
• Respond promptly to electronic referrals in compliance with established processes
• Support referral source satisfaction by addressing concerns and resolving issues professionally
• Participate in community education, quality improvement initiatives, and strategy meetings as needed
• Maintain a professional, respectful presence in all interactions
• Complete additional duties as assigned to support program success

Qualifications

• Current, active Registered Nurse (RN) license in the state of practice
• Graduate of an accredited school of nursing
• Valid driver's license, reliable transportation, and required automobile insurance
• Strong verbal and written communication skills
• Comfortable using mobile technology and electronic medical record systems
• Ability to manage multiple priorities, meet deadlines, and work independently
• Strong organizational, problem-solving, and relationship-building skills
• Hospice experience required
• Ability to work effectively under pressure and in fast-paced hospital environments

What We Offer

• Competitive salary
• Mileage and expense reimbursement
• Comprehensive onboarding and ongoing training
• Collaborative, mission-driven team environment
• A role that blends clinical expertise with meaningful relationship-building

If you're an RN who thrives in a clinical, consultative role and wants to make a lasting impact for patients and families during critical transitions of care, we'd love to hear from you.

Apply today to join a team committed to compassionate care and clinical excellence.