Fulfillment Specialist

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Vision insurance

About the Role:
We are seeking a detail-oriented and customer-focused Fulfillment Coordinator to support daily fulfillment, warehousing, and distribution operations within a fast-paced logistics environment. This role is ideal for someone who enjoys coordinating multiple priorities, communicating with customers and business partners, and ensuring the accurate and timely movement of inventory and customer orders from receipt through final delivery.

The ideal candidate is a proactive problem-solver who thrives in a fast-paced logistics environment and can effectively manage multiple priorities while maintaining attention to detail. In addition to supporting day-to-day fulfillment activities, this role will assist with billing processes, operational reporting, workforce coordination, and overall warehouse performance to ensure customer expectations and business objectives are consistently achieved.

Responsibilities:

• Overall support for fulfillment business process by:
  • Supporting the receipt, storage, picking, packing, and shipping of customer orders
  • Coordinating inventory levels, movements, and warehouse activities
• Communicate with customers, vendors and domestic/oversea partner
• Excellent customer service skills with strong responsibility
• Prepare and process Accounts Receivable (A/R) and Accounts Payable (A/P) transactions, ensuring accurate and timely billing, invoicing, and profitability reporting
• Monitor daily operational activities and support workforce planning to ensure adequate staffing levels and operational efficiency
• Perform other duties, responsibilities, and special projects as assigned to support business operations

Requirements:

• Understanding of supply chain, transportation, warehousing, and fulfillment operations, including the ability to troubleshoot issues and support continuous process improvement
• Bilingual in Korean required
• Proficient knowledge use of Microsoft office, especially Microsoft Excel
• Excellent verbal and written communication skills
• Ability to organize and handle multiple tasks responsibly
• Strong attention to detail and commitment to maintaining accurate records and documentation
• Ability to identify issues, analyze information, and implement effective solutions to transportation and service-related challenges

About Us:
Hanjin Intermodal America, Inc. is a leading global supply chain company that provides essential products, services and technology to facilitate the global movement of materials. We provide our network of hubs with all the resources to ensure timely and efficient delivery of goods to their locations. Powered by a nationwide network of strategic hubs, Hanjin Intermodal America, Inc. provides seamless transportation solutions, unmatched service, and the visibility businesses need to move with confidence.