Specialty Float Nurse Case Manager (Ambulatory Care)

Float Specialty Nurse Case Manager

The Float Specialty Nurse Case Manager works with the Specialty Services to develop and implement comprehensive patient care for the adult/geriatric patient population assessing, planning, implementing and evaluating activities and programs. The RN/Case Manager:

• Takes responsibility for Outpatient clinic coordination and patient flow management, including appointment management, triage of patients, patient education, monitoring of patient progress toward predetermined goals and timely follow-up.
• Participates in clinic for setting patient goals of care as part of the interdisciplinary team.
• Utilizes the nursing process in managing, developing, implementing and evaluating each patient's individual plan in collaboration with the interdisciplinary care team to attain specific clinical outcomes in the outpatient specialty clinic settings.
• Ensures documentation is completed timely and thoroughly for patient care.
• Provides support to providers: coordinating dual care with community and other VA facilities; ensuring all needed records, tests and other information is available to provider at time of consultation to allow provider to focus on treatment plan and Veteran's questions in an appropriate and timely manner.
• Collaborates with service to ensure consults are received and reviewed by provider with a disposition either scheduling instructions, completed eConsult, or discontinuation.
• Communicates with Veterans their health care options including local VA, other VA Medical Centers and the community based on eligibility criteria for community care per the National Directives (ex. MISSION Act).
• Works closely with other VA Medical Centers, contracted facilities and community facilities to remove obstacles that would impede the Veteran from utilizing the services of other VA medical centers or community not available at our facility.
• Participates in activities which meet the local and national performance standards for the Medical Center.
• Participates in the development and implementation of recommended policies and procedures as related to Case Management and/or designated clinical area.
• Provides education to meet the needs of the health care team regarding Case Management and/or topics specific to designated clinical care.
• Maintains and upgrades own knowledge base and skills regarding Case Management and/or specific clinical areas and applies this knowledge to nursing practice.
• Participates in clinical research/EBP within designated area and/or related to Case Management.
• Establishes effective networking relationships with peers and professionals within the organization and community to improve the care of Veterans.
• Collaborates with clinic staff to ensure patients are given timely appointments and expedite new patient consults as medically indicated.
• Monitors patients' adherence to treatment plans and intervenes in accordance with prescribed clinical guidelines; completes medical documentation and reports findings to care team.
• Provides clinical care and case management to Veterans in the Specialty Clinics via face-to-face interaction, Virtual modalities and telephone.
• Triages and applies a collaborative team approach in identifying, analyzing, and resolving patient care problems.
• Communicates and collaborates with the interdisciplinary team to develop and coordinate the treatment plan for Veterans in the outpatient setting.
• Serves as a resource for other team members and participates in planning for program improvements at the local level.

Preferred Experience:

• 3-5 years nursing experience
• Case management experience
• Outpatient Nursing experience
• Clinic experience

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, 0730-1600

Telework: Not available

Virtual: This is not a virtual position.

EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact View email address on click.appcast.io, the EDRP Coordinator for questions/assistance. Learn more

Permanent Change of Station (PCS): Not authorized.