Customer Service Representative

For over 80 years, MacDonald Meat Company has been a supplier of high-quality meat and seafood products to the wholesale food service industry, servicing the finest restaurants, hotels, retailers and specialty food operations in Washington. MacDonald Meat Company , founded in 1933, has built our reputation on providing quality products and today our delivery area includes all Western Washington and surrounding areas.

MacDonald Meat Company has seen tremendous growth and as a result is looking to add on to our team. Our company is looking for an Customer Service Representative to continue grow and manage our customer base. A customer service representative will play the key role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. This role will develop the required skills to become a Sales Representative and will help teach a key understanding of the sales process and dynamics, and superb interpersonal skills. Previous experience in a meat or seafood sales role is an advantage.

Customer Service Representative Responsibilities:

Source new sales opportunities through inbound lead, outbound cold calls and emails

Understand customer needs and requirements

Research accounts, identify key players and generate interest

Maintain and expand your database of prospects within your assigned territory

Team with channel partners to build pipeline and close deals

Maintain existing customer relationships to increase business

Helping determine pricing schedules for quotes, promotions, and negotiations

Preparing monthly sales department reports

Perform effective online demos to prospects

Obtaining deposits and balance of payment from clients

Entering orders and preparing routing sheets

Answering client questions about credit terms, products, prices and availability

Route qualified opportunities to the appropriate sales executives for further development and closure

Customer Service Representative Requirements:

Experience in sales of meat or seafood experience an asset

A commitment to excellent customer service

Excellent written and verbal communication skills

Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers

Detailed oriented

Experience using computers for a variety of tasks

Competency in Microsoft applications including Word, Excel, and Outlook

Able to work comfortably in a fast-paced environment

Benefits and Culture

Benefits package available 1st of month following date of hire.

401K plan with 100% company match of 3% available after 6 months of full-time employment

Health, Dental, Vision and Life Insurance

Employee discounts on our products

Family friendly environment, we appreciate our employees!

Benefits:

401(k)

401(k) Matching

Dental Insurance

Disability Insurance

Employee Discount

Health Insurance

Life Insurance

Paid Time Off

Referral Program

Vision Insurance

Work authorization: United States (Required)

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused

Innovative -- innovative and risk-taking

Aggressive -- competitive and growth-oriented

Outcome-oriented -- results-focused with strong performance culture

Stable -- traditional, stable, strong processes

People-oriented -- supportive and fairness-focused

Team-oriented -- cooperative and collaborative

This Job Is:

Open to applicants who do not have a college diploma

Compensation details: 22 Hourly Wage

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