Host

Imagine starting your day with waterfront views, salty breezes, and some of the best sunsets on the Emerald Coast. As a Host at Marina Bar & Grill, you'll be the first friendly face guests see as they arrive to enjoy fresh seafood, live entertainment, and unforgettable waterfront dining on the beautiful bay at Sandestin Golf & Beach Resort. Every shift brings new people, exciting energy, and a fun, fast-paced atmosphere where no two days are the same. If you enjoy meeting people, creating memorable first impressions, and working in a stunning outdoor setting, this is more than a job-it's a chance to be part of the vacation experience that guests remember long after they leave.

Purpose

The Host is responsible for welcoming guests to Marina Bar & Grill Restaurant, managing reservations, coordinating seating, and ensuring a smooth and exceptional dining experience from arrival to departure.

Essential Duties & Responsibilities

• Greet guests warmly upon arrival and provide an excellent first impression of the restaurant.
• Escort guests to their tables and provide menus.
• Maintain accurate waitlists and manage table assignments efficiently.
• Communicate guest needs and special requests to the service team.
• Respond to guest inquiries, concerns, and complaints in a professional and courteous manner.
• Assist servers and management as needed to ensure smooth restaurant operations.
• Attend team meetings, trainings, and briefings as required.
• Recommend improvements to guest flow, efficiency, and service procedures.
• Must be able to work outside in the natural element, rain, heat, cold and wind.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED preferred.
• Previous experience in hospitality, customer service, or restaurant operations is a plus.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to interact positively with guests and team members.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer skills for reservation and point-of-sale systems.

Physical Requirements

• Work is primarily performed outside in the natural elements.
• Must be comfortable working in heat and humidity.
• Must be able to walk, bend, stoop, squat, and stretch as needed throughout the shift.
• Ability to lift and carry items up to 25-30 lbs. occasionally.
• Ability to move quickly and safely between tasks in a busy environment.
• Visual and auditory ability to monitor dining area and respond to guest needs.
• Manual dexterity required to operate reservation systems, phones, and restaurant equipment.

EOE M/D/F/V