Head of Maintenance Department

Job Description

Job Description

Lead the Crew That Keeps the Mountain Running

Head of Maintenance — Ptarmigan Property Services

Ptarmigan Property Services is a Park City-based HOA and property management company built on integrity, genuine teamwork, and a commitment to doing the job right. The team is small by design — tight-knit, supportive, and deeply invested in the communities it serves across the Park City, Deer Valley, and Wasatch areas.

The maintenance department is the engine behind everything that keeps those communities running well, and it's time for a leader to take the reins. This is a chance to step into an established department — an existing crew, a working vendor network, and systems already in motion — and shape how it operates and grows from here.

This is hands-on leadership. The right person is as comfortable reading a budget as reading a job site, leads from the front, and takes real pride in a portfolio kept in top shape. Ptarmigan promotes from within, invests in its people, and hands out real responsibility to those who earn it.

WHAT PTARMIGAN OFFERS

A Seat at the Table. This role reports directly to the COO and sits at the leadership table. The Head of Maintenance owns a real department, sets its standards, and has genuine say in how it runs — not a desk buried in an org chart, but a leadership seat with real influence.

A Department to Build On. Autonomy doesn't mean starting from scratch. An established crew, a network of vendors and contractors across the Park City market, and existing systems are already in place. The tools are here — the role is to lead them well, sharpen what's working, and grow what's next.

Skills That Travel. Running a maintenance operation across a portfolio of mountain communities builds genuine range — budget ownership, vendor and contractor management, hands-on trade work, and the leadership skills that turn a skilled tradesperson into a department head. The experience earned here is broad, practical, and in demand anywhere.

A Team That Has Each Other's Back. Ptarmigan is a small company where people genuinely matter. There's no lost-in-the-org-chart feeling here — everyone knows each other, supports each other, and works toward shared goals. The Head of Maintenance leads a crew that shows up for one another and has a direct line to company leadership.

WHAT YOU'LL DO

▪     Oversee all maintenance operations across the HOA and condo portfolio

▪     Schedule, prioritize, and assign work orders to the maintenance coordinators and their teams

▪     Read, build, and manage maintenance budgets — maximizing each community's board-approved funds without exceeding them

▪     Keep common areas, building systems, and units up to HOA standards

▪     Manage vendor and contractor relationships and oversee bids on larger projects

▪     Conduct property inspections and document findings for board reporting

▪     Coordinate with community operators on approved maintenance priorities

▪     Ensure compliance with local codes, safety regulations, and reserve fund projects

▪     Step in hands-on when the job calls for it — stonework, concrete, waterproofing, and general building maintenance

WHAT WE'RE LOOKING FOR

This role calls for a proven leader who can run a department and still pick up the tools when it counts. Strong candidates will bring:

▪     Experience leading or coordinating a maintenance team, crew, or department

▪     Hands-on building maintenance ability, including skilled trade work — stonework, concrete, waterproofing, and the like

▪     Confidence reading, understanding, and managing within a budget

▪     Strong scheduling and organization — the ability to keep multiple jobs and communities moving at once

▪     A problem-solving mindset: assess, plan, execute — especially when something breaks at the worst possible time

▪     Clear, honest communication and a genuine team-first approach

▪     Integrity: the kind of person who does the right thing when no one is watching

▪     Availability for on-call rotation

▪     Valid driver's license and reliable vehicle required

▪     Trade certifications in areas such as plumbing, electrical, or HVAC are a plus, not a requirement

COMPENSATION & STRUCTURE

Salary: $70,000–$85,000 annually depending on experience and skill set. This is a full-time, in-person position based in the Park City area. Compensation reflects the leadership and hands-on skill this role demands, and grows with the department as it does.

PTO available for full-time employees. 401(k) eligibility begins after one year.

Ptarmigan Property Services is a Park City–based HOA management company serving communities throughout the Wasatch Back. We manage the full scope of association operations — financials, maintenance, vendor coordination, and board support — for a portfolio of local HOAs, along with a small collection of nightly rental properties. Our work keeps neighborhoods running smoothly and protects the long-term value of the homes and communities in our care.

We're a small, tight-knit team that takes pride in doing things right. As a locally owned and operated company, we know our clients and our properties personally, and we value people who bring accountability, initiative, and a genuine work ethic to the job. Whether in the office or out in the field, our team members play a real role in the company's success — and we're committed to helping them grow along with it.

Company Description

Ptarmigan Property Services is a Park City–based HOA management company serving communities throughout the Wasatch Back. We manage the full scope of association operations — financials, maintenance, vendor coordination, and board support — for a portfolio of local HOAs, along with a small collection of nightly rental properties. Our work keeps neighborhoods running smoothly and protects the long-term value of the homes and communities in our care.\r\n\r\nWe're a small, tight-knit team that takes pride in doing things right. As a locally owned and operated company, we know our clients and our properties personally, and we value people who bring accountability, initiative, and a genuine work ethic to the job. Whether in the office or out in the field, our team members play a real role in the company's success — and we're committed to helping them grow along with it.