Senior Director of Operations

Priority Wire & Cable, a leading supplier of wire and cable in the U.S. and Canada, is seeking a Senior Director of Operations based in our Houston, TX office reporting to and working closely with our VP of Operations responsible for all warehouse functions across our North American distribution centers. This area upholds and furthers the profitability of business operations and order fulfilment. They will need to collaborate with senior leaders across the enterprise to determine goals, support initiatives and coordinate closely with both procurement and sales to ensure communications remain strong. Finally, this person will help ensure the company is meeting its long-standing focus of same-day shipping to our customers.


The successful candidate will work with the VP of Operations to oversee the overall operational administration and management of all our warehouses to ensure locations are operating optimally and efficiently, performance goals are achieved, and high standards of customer service are met. This person will have a hand in strategic execution, process improvement, resource planning, metrics/KPIs, budgeting, safety, and team leadership.

Job Description and Responsibilities:

• Work in tandem with the VP of Operations and Ops leadership team to implement operational improvements, strategic goals, and policies for 22 locations across North America.

• Promotes continuous improvements to layouts, workflows, and utilization of warehouse space to drive efficient operations and staff up the employee base as required.

• Manages policies and procedures across all facilities to ensure warehouse operations run smoothly and product is delivered to the customer in a timely, accurate, and undamaged state.

• Focus on safety culture and initiatives and the training supporting the program.

• Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other systems to track and analyze processes and performance, track metrics and produce reports.

• Establish and drive a culture of continuous improvement leveraging best practice tools and methodologies, to deliver year-over-year cost reductions and efficiency improvements.

• Manages and monitors operating budgets to ensure profitability and cost control.

• Develops or directs the creation of metrics to measure the performance of all areas of warehouse and logistics.

• Helps lead the constant focus on ensuring an accurate inventory at all times.

• Provides leadership, direction and coaching to develop a high-performance team and leverages the learning management system to train the workforce to the highest level of competence.

Demonstrated Skill in:

• Proven experience in warehouse management, operations management, logistics, business process optimization, process improvement or similar leadership role.

• Strong understanding of warehouse operation procedures, policies, and safety regulations.
• Working knowledge of MS Office, WMS, and ERP or other tracking systems.
• Communicates well and has excellent written and verbal communication skills.
• Excellent organizational, problem-solving and leadership skills.
• Ability to drive for results and adaptability to prioritize and manage changing priorities.
• Project management experience.
• Remains calm in fast-paced and stressful situations.
• Demonstrates attention to detail and is diligent.

Job Requirements & Qualifications:

• Bachelor's degree in Business, Operations, related field OR equivalent experience.
• 7+ years of professional experience in Warehouse Management, Operations, Logistics, or related field.
• 7+ years of managerial/supervisory experience.
• 25% travel required.
• Electrical or wire and cable industry experience preferred.

• Experience in an ERP, CRM, and/or WMS. Infor M3 ERP experience/expertise highly preferred.

• Certifications (PMP, Six Sigma, or related certifications/training) are preferred.

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use or climb stairs; balance; stoop, kneel, crouch or crawl; handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Priority Wire & Cable is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor, or take over sponsorship, of employment visas. If hired, you must provide proof that you are legally authorized to work in the US.


Priority Wire & Cable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.