Scheduling Coordinator - Transplant

Scheduling Coordinator Transplant

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

Essential Functions of the Role:

• Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week.
• Contact patient before and after appointment is scheduled to confirm date and times.
• Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
• Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.
• Input patient appointments and information in appropriate databases.
• Medicare Cost Report data entry.
• Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
• Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up.
• Chart incoming patient information and distribute to coordinators and physicians.
• Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees.
• Maintain office supplies for appropriate area.

Key Success Factors:

• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to multitask.
• Ability to follow instructions and respond to upper management's directions accurately.
• Must be able to work autonomously, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team-oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and/or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.

We believe that all people should feel welcomed, valued and supported.

Qualifications:

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience

Baylor University Medical Center