Front Desk Associate

Job Description

Job Description

Pay: $15 per hour plus commission and tips.

Role and Responsibilities

· Front desk duties: Answer phones, Check Voicemails, and return calls, check and respond to general e-mail inquiries.

· Work closely with guests to sell monthly memberships to reach monthly sales

· Maintain spa facility and appearance

· Maintains scheduling commitments- Books Cancels and reschedule appointments with a cloud-based scheduling Software.

· Welcomes customers by greeting them and offering them assistance.

· Advises customers by providing information on products and services.

· Opens Customer Accounts by recording account information

· Advises customers of the Rewards program.

· Processes payments by totaling purchases; processing cash, and store or other credit cards.

· Directs customers by escorting them to the assigned room and instructing customers on the use of saunas, towels, and smart television.

· Turns over Sauna rooms and restocks with clean supplies (includes cleaning sauna rooms, sweeping and mopping)

· Folds towels and places them in towel area

· Cleans restrooms and restocks supplies when needed. Cleans any spills that may occur in the general areas.

· Use judgment to solve customer problems

Qualifications and Education Requirements

· Hard Worker

· Friendly attitude

· Sales skills

· Fast Learner

· Listening Skills

· Resolving conflict

· Product knowledge

· Phone Skills

· Computer and Tablet Skills

Preferred Skills

Warm and friendly personality with experience in a similar industry.

Additional Notes

This position is part-time and includes an Infrared Sauna Membership of (4) sessions and (1) Basic Cryo Facial per month (does not accumulate) and commission. Must be available for extra shifts as needed.

Blu Life Wellness Studio, a modern wellness center located in Escondido, California that specializes in Infrared Sauna Therapy, Chromotherapy, Cryo T-Shock Treatments, IV Therapy, and Vitamin Injection Clinics. Our unique wellness services utilize natural and non-invasive ways to help you unwind and detox while providing a variety of health benefits including weight loss, muscle pain relief, stress reduction, and so much more.

Company Description

Blu Life Wellness Studio, a modern wellness center located in Escondido, California that specializes in Infrared Sauna Therapy, Chromotherapy, Cryo T-Shock Treatments, IV Therapy, and Vitamin Injection Clinics. Our unique wellness services utilize natural and non-invasive ways to help you unwind and detox while providing a variety of health benefits including weight loss, muscle pain relief, stress reduction, and so much more.