Front of the House Manager| Canton, OH

Job Summary:

We are looking for a Manager to ensure all daily activities run smoothly and efficiently. Responsibilities include hiring, managing, and training restaurant team members and ensuring outstanding customer service. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests.

Responsibilities:

Manage and oversee the daily restaurant operations. Perform Open / Mid-Day / Closing duties.

• Deliver superior guest services, ensuring guest satisfaction.
• Coordinate communication and assist between the front of the house and back of the house staff and managers.
• Mentor and coach front of the house and back of the house staff.
• Make hiring and termination recommendations to the general manager.
• Oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Arrange for new employees proper onboarding (scheduling training, etc.).
• Monitor compliance with safety and hygiene regulations.

Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health benefits
• Paid time off (PTO)
• Excellent room for growth and advancement
• Performance-based quarterly cash bonus program based off metrics with key financial measures.

Requirements:

• A minimum of two (2) years of high-volume full service corporate casual dining restauran t.
• Executive kitchen management experience preferred.
• Familiarity with restaurant management software.
• Customer service, communication, and team management abilities.
• Ability to work in a face-paced environment and stand and walk for 8 to 10 hours.
• Ability to motivate and direct managers and employees effectively.

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