Game Master - Escape Room

Job Description

Job Description

We are seeking an energetic, reliable, and customer-focused Game Master to guide guests through immersive escape room experiences. The Game Master is responsible for hosting groups, monitoring gameplay, delivering clues, resetting rooms, and ensuring every team has a fun, safe, and memorable experience from start to finish.

This role is perfect for someone who enjoys interactive entertainment, theater, puzzles, and guest interactions.

Responsibilities

• Checking in and welcoming guests
• Cleaning of public spaces; bathroom, lobby, etc.
• Answering phone calls and creating bookings
• Briefing guests as a character and performing story moments
• Resetting games in a timely manner
• Maintaining our standard of game quality

Qualifications

• MUST be at least 18 years or older.
• A passion for escape rooms and immersive experiences
• Strong problem solving skills and multitasking capabilities
• Availability to work weekends
• Experience playing escape rooms (preferred)
• Prior experience in a customer service based role (preferred)
• Theater or performance experience (preferred)