Customer Service Representative [Remote]

$15 - $18 per hour

Temporary

LaSalle Network

Salisbury, NC

Remote job

Customer Service Representative

Position Overview

We are seeking Customer Service professionals to join a high-volume call center team supporting grocery delivery services. In this role, you will assist customers with delivery-related inquiries, product availability questions, order concerns, and general store support. This is a fast-paced environment that requires strong communication skills, attention to detail, and a commitment to providing exceptional customer service.

Key Responsibilities:

Handle a high volume of inbound customer calls daily.
Assist customers with grocery delivery concerns, including:
- Missing or damaged items
- Expired products
- Product availability and store inventory questions
- Restock inquiries
Accurately document customer interactions and resolutions.
Meet established performance and quality metrics on a daily, weekly, and monthly basis.

Requirements

Strong customer service and communication skills.
Ability to multitask in a fast-paced call center environment.
Comfortable handling high call volumes.
Reliable attendance and punctuality.
Basic computer navigation and troubleshooting skills.

Benefits
LaSalle Network consultants are eligible to enroll in benefits. For details, visit
Location : Salisbury, NC 28147
Pay Rate: $15.00/hour, with a pay progression
Position Type: Open-Ended Temporary Assignment

If you're customer-focused, dependable, and thrive in a fast-paced environment, we'd love to hear from you.

LNCS

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Vacancy posted 12 hours ago

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