Maintenance Manager

Maintenance Manager Location: Abilene, TX. Schedule: Monday to Friday, 7:00 AM to 5:00 PM Primary Responsibilities Oversee preventative maintenance services and inspections of equipment. Coordinate and supervise quality performance of our equipment mechanics and service personnel. Schedule repairs for customer and company-owned rental equipment. Maintain and nurture existing customer relationships to ensure satisfaction and keep them updated on new services. Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Provide employee training and development and maintain a safe work environment. Develop and implement service standards and procedures for the service delivery department. Supervise other members of the service team. Improve response and delivery times by maintaining customer relationships. Update service methods to improve overall efficiency. Resolve any service problems and customer complaints. Conduct periodic appraisals of team members and identify areas for improvement. Create and present regular reports to senior management. Develop contracts for commercial contractors and developers with ongoing rental or purchase needs. Instruct customers on equipment operation, care and maintenance. Inspect rental equipment on return, looking for damage and returning deposits. Perks & Benefits Monthly Family Dinner Night – We treat you and your family to dinner every month, because family comes first. (Restrictions apply) Competitive compensation: Base salary plus Company Profit Sharing Plan. Company provided truck. Full medical, dental, and vision coverage for full-time employees. 401(k) and company match. Generous PTO and paid holidays. Gym membership stipend and wellness programs (earn PTO and prizes!). Annual tool and boot reimbursements for those in applicable jobs. Company events, food truck nights, and monthly team dinners. 16 hours of paid volunteer time per year – give back to the community you call home. Career advancement, leadership training, and professional development opportunities. Access to industry leading diagnostic tools. About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast‑paced, mission‑driven environment. We’re looking for people who: See challenges as opportunities. Embrace change and continuous improvement. Bring energy, effort, and optimism every day. Skills and Qualifications Required Skills/Abilities: Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience. Strong interpersonal and problem‑solving skills. Adaptable to the fast pace of a growing company and able to quickly educate themselves about and stay up‑to‑date on the latest EquipmentShare products and services. Superior customer service, teamwork, and verbal/written communication skills. Education and Experience High School diploma or equivalent. Valid Driver’s License. Extensive experience in the repair and maintenance of self‑propelled platforms and lifts. Knowledge of work planning and scheduling and other supervisory activities. Strong understanding of equipment capabilities and safety requirements. Clear perspective of maintenance and repair issues in the industry. Planning and management experience. Computer literacy. Reporting experience. Inventory management experience. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds or more at times. Require bending, squatting, crouching, reaching, and working indoors/outdoors when required by the job. A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities. #J-18808-Ljbffr