Flat Rate Technician

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Summary The Flat Rate Technician at Audi West Chester performs skilled automotive maintenance and repair tasks on Audi vehicles, ensuring high-quality service and customer satisfaction. This role requires efficiency and accuracy in diagnosing and resolving mechanical issues. Job Responsibilities Perform all levels of automotive repair and maintenance services on Audi vehicles, including but not limited to, oil changes, tire rotations, brake services, engine diagnostics, transmission repairs, and electrical system troubleshooting. Accurately diagnose vehicle malfunctions using specialized diagnostic equipment and established repair procedures. Execute repairs and services efficiently and effectively in accordance with Audi factory specifications and dealership standards. Document all repairs, parts used, and time spent accurately on repair orders. Communicate effectively with service advisors regarding vehicle status, additional repairs needed, and estimated completion times. Maintain a clean and organized work area, adhering to all safety regulations and dealership policies. Participate in ongoing training and certification programs to stay current with Audi technology and repair techniques. Conduct thorough quality control checks on completed work to ensure proper functionality and customer satisfaction. Assist in road testing vehicles to confirm repairs are effective and address customer concerns. Job Qualifications Minimum of 2-3 years of experience as an automotive technician, preferably with experience in a dealership setting. Audi experience and certifications are highly preferred. ASE certifications (Automotive Service Excellence) are a plus. Proficiency in using automotive diagnostic equipment and tools. Strong mechanical aptitude and problem-solving skills. Ability to work independently and efficiently in a fast-paced environment. Excellent communication and interpersonal skills. Valid driver's license with a clean driving record. Ability to lift heavy objects and perform physically demanding tasks. High school diploma or equivalent; completion of a vocational automotive program is a plus. At Georgica Auto Holdings, we are committed to excellence in automotive retail and service, guided by integrity, accountability, and respect. As a group of dealerships serving our communities, we recognize that our success is built not only on the vehicles we sell or service, but on the trust we earn every day. Our organization brings together experienced professionals across sales, service, finance, parts, and administration, working collaboratively to deliver a seamless and transparent customer experience. We believe that true success is achieved through teamwork; when individuals support one another, share knowledge, and uphold common standards of professionalism. Ethical conduct is the foundation of our business. We hold ourselves to the highest standards of honesty, fairness, and moral responsibility in every interaction — with our customers, colleagues, partners, and the communities we serve. We believe that long-term relationships are built on transparency and respect, and we expect every member of our team to always act with integrity. We are dedicated to fostering a workplace culture grounded in: Collaboration – Working together across departments and locations to achieve shared goals Integrity – Doing what is right, even when no one is watching Accountability – Taking ownership of our responsibilities and outcomes Respect – Valuing our colleagues, customers, and community At Georgica Auto Holdings, we are proud of the reputation we continue to build — one based on trust, professionalism, and principled leadership. We seek individuals who share our commitment to ethical excellence and who are motivated to contribute to a culture where character matters as much as performance. #J-18808-Ljbffr West Chester A, LLC dba Audi West Chester