Ticket Seller| Part-Time | Steven Tanger Center for the Performing Arts
$15 per hourAEG Presents
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview As a Ticket Seller , you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations, along with the intricate details of our Broadway season policies. This role will pay an hourly rate of $15.00. Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until November 20, 2026. Responsibilities
- Master the operation of the Host, Archtics, and TM Sales ticketing systems.
- Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating configurations.
- Stay up-to-date on all Broadway information throughout respective seasons.
- Successfully sell Broadway season tickets, process exchanges, and payment plans.
- Become well-versed in the seating charts and configurations of your assigned locations.
- Efficiently and accurately handle transactions for all events using the appropriate ticketing system.
- Accurately process payments, ensuring the transaction was approved
- Accurately collect all patron information and send tickets digitally to the patron.
- Provide excellent customer service, addressing patrons' needs positively and effectively.
- Reconcile all funds received from ticket sales at the end of each shift.
- Maintain precise and clear records of all transactions.
- Uphold confidentiality standards.
- Perform additional duties and responsibilities as assigned.
- High school graduate/GED preferred.
- Ability to multitask in a fast-paced environment.
- Familiarity with Microsoft Office.
- Possesses excellent communication skills.
- Experience working with the public.
- Ability to work independently and as a productive member of a team.
- Must be able to work a flexible schedule to include nights, weekends, and holidays as needed.
Vacancy posted 2 days ago
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