Server Assistant

Job Description

Job Description

Company Description:

WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today!

WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience.

WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable.

WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service.

BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own.

In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests.

Position Summary:

The Server Assistant is responsible for taking orders from restaurant guests and delivering their food to them, explaining the menu, asking for food allergies and ensuring to make the best recommendations for food and drinks that WORLD SPA offers. Communicating with kitchen staff, and balancing dishes as they bring them to the appropriate table.

Essential Duties and Responsibilities:

• Deliver food to guests quickly and efficiently.

• Deliver condiments and drinks as needed (to include alcoholic beverages).

• Refill beverages as needed. Respond to guest inquiries in a courteous and polite manner.

• Promptly and professionally, handle guest issues and communicate problems and concerns to servers and management.

• Demonstrate proper table service and full knowledge of the menu and table layout

• Supports services staff with arranging tables for large parties when needed

• Pre-buss tables.

• Clean and reset dirty tables.

• Perform various duties to ensure health and sanitation of dining area and server alley including e.g. cleaning floors

• Maintain a clean and organized server alley and expo area.

• Stock ice and glassware on the server line.

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the floor manager or immediate supervisor

• Assist and communicate clearly with the kitchen staff and front of the house staff.

Skills, Abilities and Experience:

• 1+ Years’ experience in the restaurant or hospitality industry.

• Excellent interpersonal and customer service skills.

• Well-organized with ability to take and place food and beverage orders accurately.

• Ability to operate point-of-sale systems.

• Strong knowledge of coffee, beer, wine and liquor service.

• Must be at least 18 years old to serve alcoholic beverages.

• Must successfully complete a restaurant training course.

Education Requirements:

• Servsafe/Tips Certification or ability to obtain upon hire.

World Spa Entertainment, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay range is: $16.50/Hour plus tips (applicable to NYS tip credit law).

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