Maintenance Technician, Residential

Maintenance Technician

The Maintenance Technician is to assist the Maintenance Supervisor in maintaining the physical integrity of the property. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.

Responsibilities

The Maintenance Technician will:

• Conduct all business in accordance with company policies and procedures and all state and federal regulations.
• Be knowledgeable of all pertinent laws and EPA and OSHA regulations.
• Take immediate steps to correct any unsafe condition.
• Schedule and perform routine preventive maintenance on all appropriate equipment.
• Inspect and maintain all tools in excellent condition.
• Be aware of all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs.
• Perform work area clean-up and safety related duties.
• Ensure that storage areas remain locked when not in use.
• Diagnose and perform minor or routine maintenance or repair involving the following on a daily basis:
• Electrical and plumbing
• A/C and heating systems
• Appliances
• Water irrigation systems
• Stairs, gates, fences, patios, railings
• Tile, carpet, and flooring
• Roofing, gutters, fasteners
• Interior/exterior lights
• Fireplaces, ceiling fans
• Gas fixtures and appliances
• Shutters, doors, cabinets, windows, sliding glass doors
• Boiler, gas and electric
• Door locks, P.O. boxes and locks
• Security systems
• Ceiling leaks
• Walls
• Pool areas, tile, hot tub/spa, pool furniture
• Inspect and help coordinate all needed make-ready repairs and services.
• Assist make-ready staff as required to meet deadlines.
• Report all major repairs and need requisitions to Maintenance Supervisor prior to any expenditure of funds.
• Change locks, rekey locks and make keys.
• Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc. to dumpster when necessary.
• Fulfill any other requests made by the Maintenance Supervisor, Property Manager, Service Director, Regional Manager, or other company official as needed.

Qualifications

The Maintenance Technician should:

• Hold a high school diploma or GED equivalent.
• Have 2+ years' experience in maintenance property management.
• Possess EPA Universal Certification.
• Prefer CPO Certification.
• Be able to earn future designations as required by industry standards, EPA regulations, OSHA requirements, etc.
• Possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations.
• Demonstrate strong verbal and written communication skills.
• Be able to work in a fast-paced environment, with the ability to multi-task and meet deadlines.
• Be team oriented and a problem solver.
• Maintain professional appearance and manner at all times.
• Be able to work extended periods of time without relief, when responding to priority/emergency situations.
• Be able to stoop, stand, and climb (ladders and stairs) as needed.
• Be able to lift and carry objects of up to 50 lbs. for distances of up to 30 feet.
• Have a valid driver's license.
• Require rotating on-call, including nights, weekends, and holidays.

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.