Senior Director - Portfolio Product Strategy & AI Alignment

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role: This is a high-visibility, strategic product leadership role designed to serve as the connective tissue across Salesforce’s portfolio of AI-powered products and platform capabilities. This leader will operate as a portfolio-level orchestrator—ensuring that AI innovations and core platform services built across various operating units weave together into a coherent, world-class enterprise system. As a key leader in a brand-new team, you will help navigate a highly ambiguous, fast-paced environment. We are looking for someone who brings a fresh perspective, combining the agility and disruptive mindset of a startup with the sophisticated execution of a major cloud corporate environment. The role spans critical cross-cutting domains including AI/ML functionality, identity and access management, security architecture, and platform processes, with an additional strategic lens on pricing coherence and M&A evaluation. Responsibilities Strategic Portfolio & AI Alignment: Execute Amid Ambiguity: Help the SVP translate high-level strategy into execution-ready alignment across multiple product lines, turning ambiguity into order. Identify Product Misalignments: Actively look across product teams to identify gaps and friction points in AI functionality, identity, security, data architecture, and platform APIs. Facilitate Cross-Functional Governance: Lead product reviews and governance processes to surface and resolve ecosystem conflicts before they impact customers. Map the Ecosystem: Build and maintain a living map of portfolio capabilities, overlaps, gaps, and interdependencies to ensure Salesforce moves as a unified AI platform. Cross-Functional Coordination & Influence: Advise Product Teams: Serve as a trusted advisor to product GMs and business unit product leaders on the portfolio-level implications of local roadmap decisions. Orchestrate Complex Workstreams: Apply program management rigor to keep matrixed alignment workstreams and stakeholder commitments on track. Executive Preparation: Partner with leadership to prepare portfolio coherence and AI strategy materials for executive and board-level planning conversations. Pricing & Monetization Coherence: Flag Portfolio Risks: Partner closely with pricing, finance, and product leadership to identify inconsistencies or risks in cross-portfolio packaging and AI monetization strategies. Advocate for the Customer Experience: Champion intuitive, portfolio-level pricing logic without needing to own the direct pricing execution. M&A Due Diligence & Gap Analysis: Assess Market Gaps: Conduct structured capability gap assessments against market shifts and competitive AI benchmarks. Target Identification: Identify and prioritize acquisition or partnership targets that can accelerate our horizontal AI and platform capabilities. Corporate Development Support: Lead the product-side due diligence on inbound and outbound M&A targets, ensuring seamless integration potential. Required Qualifications: Experience: 10–15 years of total professional experience in product management, product strategy, or a closely related horizontal leadership function. Diverse Background: A proven track record that blends startup agility with large enterprise scale—you know how to move fast, but you also know how to successfully navigate a major cloud corporate environment. Fast-Paced Tech Fluency: Thrived in a fast-growing, rapidly evolving technology company where change is the only constant. Platform Architecture Depth: Deep familiarity with how massive platform ecosystems (e.g., AWS, Azure, GCP, Salesforce, ServiceNow) are architected, governed, and monetized. Domain Literacy: Strong technical fluency in AI/ML workflows, identity, and security product domains. (Deep engineering depth is not required, but conceptual literacy is essential). Influence Without Authority: Exceptional ability to build trust, bridge silos, and win hearts and minds across matrixed organizations. You succeed by making alignment obvious, not by controlling resources. Comfort with Ambiguity: Experience helping to build "0-to-1" teams, processes, or frameworks where the playbook hasn't been written yet. Preferred Qualifications: Experience supporting or leading M&A due diligence and post-merger product integration from the product side. Advanced degree (MBA or Technical Master’s) or equivalent practical experience. LI-Y* Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.