Housekeeping Desk Attendant (Full Time)

La Quinta Resort And Club Housekeeping Office Clerk

Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Your Role:

• Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift
• Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses
• Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations
• Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs
• Supervise the duties of the Housekeeping Department in the absence of a Supervisor
• Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity
• Conduct daily and weekly inventory of Linen and supplies
• Enter and update daily Attendance Log, Key Log and Lost & Found Log
• Maintain cleanliness and organization in department
• Perform any other job-related duties as assigned
• Provide training duties as requested by the Housekeeping Manager
• Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department

What are we looking for?

QUALIFICATIONS:

• Ability to grasp, lifts, and carry or otherwise move materials weighing up to 50 lbs.
• Ability to communicate effectively in English.
• Ability to handle a fast paced environment without sacrificing quality
• Ability to effectively and efficiently use various computer programs such as Microsoft Excel and word and PowerPoint
• Ability to drive a motorized golf cart
• Comply with attendance rules and being able to work a flexible schedule including Weekend and Holidays.
• Communicate with various hotel associates via phone and two-way radio in
• Log and track daily inspection scores done by the Supervisor and Housekeepers
• Strong leadership and public interaction skills are required. Must be able to make decisions regarding staff and customer service

Compensation: $17.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.