Free People Senior Stylist

This position is located at 7615 W Farmington Blvd, Germantown, Tennessee, 38138 United StatesThe Senior Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Responsible for styling, outfitting education, creating a unique store experience, while maintaining all store operations and goals.Brand ExperienceActs as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customerBuilds lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way; cultivates customer relationships to build a client baseUtilizes technology to be well-informed on events and special offers in-store and online to promote a seamless, omni channel shopping experienceLeadership + Team ManagementLeads by example in relationship building, styling, and networking with customersPartners with store team to lead service strategies to fuel a collaborative selling environment and also meet personal sales goalsFacilitates meetings and fit sessions to share product knowledge, current trends, styling initiatives, and brand focuses; contributes to the mentorship of the Stylist team to elevate confidence in outfitting the customerVisual + Business OperationsAssists store leaders in maintaining a visually compelling store that is neat, clean, organized and in line with brand standards; supports weekly store objectives relating to customer service, outfitting, or stylingAssesses personal styling program looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experienceAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsSupports an inclusive and people-first philosophy; cultivates productive partnerships with store leadership and stylist team that contributes to a collaborative, customer-centric environmentFosters ongoing relationships with clients through outreach & networking, appointment generation, service follow-up, and engagement through store eventsProvides insights into shopping trends and customer feedback and communicates to Store Manager and Home Office partners; when applicable, participates within company and district forums through sharing store specific scenarios and ideasLove for the FP brandExperience in customer service and clientelingExperience being a team playerAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit from USD $15.00/Hr.URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.