Customer Service Representative (CSR)
G and M Oil Company, Inc.
Department : Retail Position Type : Full Time Reports to : Store Manager
Compensation Type : Hourly Manager Position : No Summary: This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
Compensation Type : Hourly Manager Position : No Summary: This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
- Take measures to preserve the safety of employees and all others in the work location.
- Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold.
- Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly.
- Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales.
- Check identification for alcohol, tobacco, and lottery products according to company policy.
- Actively participate in all sales promotions and other campaigns.
- Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
- Review and adhere to all city, county, state, and federal laws affecting store operations.
- Always maintain a neat personal appearance and wear company uniform and name tag.
- Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
- Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
- Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
- Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
- Ensure restroom is spot checked often and restocked when needed.
- Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
- Front Face Cooler and Hydrazone as well as dust merchandise.
- Clean all station windows, straighten, and organize backroom supplies and equipment as needed.
- Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
- Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
- Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
- Re-stock merchandise as needed to ensure there are no holes or sparse shelves.
- Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
- Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
- Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities.
- When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
- Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
- Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing.
- When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
- Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
- Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked.
- A high school diploma or GED equivalent.
- Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
- Excellent customer service skills.
- Excellent interpersonal skills.
- Ability to learn simple tasks quickly and work with little or no supervision.
- Basic math skills.
- Food Handlers Permit, if required by store/county.
- Ability to communicate (verbally and in writing) in English.
- Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
- Work is performed in a Retail environment.
- Must be able to stand and/or walk for entire shift.
- Ability to lift and/or carry up to 50 pounds from ground to waist level.
- Ability to bend at waist with some twisting during workday.
- Ability to work with arms bent all day.
- Ability to stoop, kneel, and/or crouch while working.
- Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck).
- Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
- Fully Employer paid Medical Plan option & additional plans.
- Fully Employer paid Life Insurance & additional plans.
- Medical Assistance Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (CSR) in Burbank, CA vacancy
- ...Alterations Customer Service Representative (Csr) From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that...SuggestedPart time
David's Bridal
Burbank, CA1 day ago $19 - $22 per hour
...Client Service Representative (CSR) We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the... ...situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-...SuggestedFull timeWeekend workAmeriVet Veterinary Partners
Sun Valley, CA8 hours ago- ...Retail Team Member This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly...SuggestedAll shiftsShift workNight shiftDay shift
G&M Oil Company, Inc.
Burbank, CA4 days ago $21 per hour
...Customer Service Representative California Check Cashing Stores N. Hollywood, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need—right when they need it the most. You'll play a pivotal role...SuggestedHourly payFull timeTemporary workCasual workWork at officeLocal areaTMX Finance Family of Companies
North Hollywood, CA2 days ago$18.25 per hour
Your Opportunity Customer Service Representative (CSR) - CheckSmart, Glendale, AZ As a CSR, you’ll help community members access the financial solutions they need, building relationships, processing transactions (check cashing, money transfers, customer payments) and delivering...SuggestedHourly payFull timeCasual workWork at officeLocal area$17 per hour
...clocking in at 30 words per minute The art of juggling tasks is your forte, seamlessly handling multiple responsibilities A customer service rockstar, turning interactions into delightful experiences Master of both written and oral communication, expressing ideas...Work at officeMonday to FridayWeekday work$21 - $24.9 per hour
...Job Description Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out...Hourly payWork at officeDaikin
Los Angeles, CA4 days ago- ...Customer Service Representative Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible...Part timeWork experience placementWork at officeImmediate startFlexible hoursShift workNight shiftWeekday work
Hassan & Sons, Inc.
Los Angeles, CA20 hours ago $23 - $31 per hour
...Customer Service Representative (CSR) The Customer Service Representative (CSR) plays a vital role in delivering exceptional, personalized service to private aviation clientele. As the first point of contact for arriving clients, vendors, crew members, and guests, the...Hourly payTemporary workWork at officeImmediate startAll shiftsVista America
Van Nuys, CA3 days ago- ...Customer Service Food Manufacturing Location: Vernon, CA Shift: (8:00 AM start required) Industry: Frozen Food Manufacturing / USDA Facility Job Description: The Customer Service Representative (CSR) supports the Company's sales, logistics, and supply chain operations...Permanent employmentTemporary workShift work
Tina'S Burritos
Vernon, CA4 days ago - ...Store Customer Service Rep Glendale, Arizona, TEAM ARIZONA PIZZA, INC. No one likes being bored at work, which is why a Domino... ...in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us...Full timePart timeNight shift
$19 - $24 per hour
...Description Venstar, a subsidiary of Daikin Comfort Technologies, is seeking a Customer Service Representative for our West Hills, CA branch operations group. The Customer Service Representative (CSR) work directly with our national account customers, distributors and...Full timeFor contractorsDaikin
Los Angeles, CA4 days ago- ...countries. We make essentials that make you feel exceptional — and that starts with how we treat our customers. The Role We're looking for a Customer Service Representative to join our growing Customer Support Team. You'll respond to customer service tickets, help...Full timeRemote work
Kitsch LLC
Los Angeles, CA4 days ago - ...Job Description Job Description Job Description Job Summary The Customer Service Representative (CSR) is responsible for providing timely, professional, and accurate support to customers by resolving inquiries, addressing concerns, and ensuring a positive customer...Hourly payFull timePart timeRemote workAfternoon shift
Biocide Systems
Los Angeles, CA4 days ago $15.5 - $16.5 per hour
...Photography is dedicated to delivering exceptional professional service to our valued guests promptly. We are seeking enthusiastic team... .... Additionally, you will manage appointment scheduling, handle customer inquiries via phone and email, and oversee the processing and...Hourly payFull timePart timeSeasonal workGrads Photography
Glendale, CA4 days ago$20 - $21 per hour
...Client Service Representative We are seeking a Client Service Representative to join our team. At VCA Chatoak Animal... ...for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates...- ...Customer Service Representative Position Overview: The Customer Service Representative (CSR) at Perfumes Los Angeles is a pivotal role within our retail environment, tasked with ensuring an exceptional customer experience from the moment customers enter the store....Hourly payShift workWeekend work
$18.42 per hour
...you covered. FREE BLOWOUTS for all employees! We are looking for a receptionist who has: ~1+years in a fast-paced, customer service environment ~ Previous experience with point-of-sale systems strongly preferred. Previous salon/spa experience preferred;...Hourly payShift workDrybar Shops
North Hollywood, CA2 days ago$32k - $35k
...whatever is necessary to set up an individual for success. After that, we expect our team members to do their very best to provide our customers with an outstanding and effortless experience to help our agency grow. Your mission will be to help customers with their...Flexible hoursSoliman Insurance & Financial Services
Glendale, CA4 days ago$67k - $101k
...craftsmanship and quality, creating memorable experiences for our customers. Collaborative Environment: Work in an inclusive,... ...brands. What You’ll Be Doing: As a Market Development Representative, you and your team will play a pivotal role in our success story...Full timePart timeInternshipLive inWork at officeAfternoon shiftSazerac
North Hollywood, CA4 days ago$17 - $31.3 per hour
...leading retail pharmacy, CVS is committed to offering customers the latest in beauty through purpose-driven service that puts their needs first. This commitment is... ...Pay Range: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary...Hourly payFull timeLocal areaFlexible hoursNight shiftOak St. Health
Burbank, CA4 days ago$20k
...Sales Development Representative (SDR) Are you hungry to break into tech sales and become... ...building relationships with potential customers, and setting the stage for closed deals... ...leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and...Hourly payMinimum wageWork at officeLocal areaFlexible hours2 days per week1 day per week- ...Customer Service Representative If you are experienced within a call center environment and love to help people, find solutions, we are looking for YOU! As part of the Premier Auto Credit family, you will be responsible to contact auto loan customers regarding late or...Hourly payPart timeLocal areaMonday to FridayFlexible hours
Premier Auto Credit
Glendale, CA4 days ago $21 - $25 per hour
...Customer Service Representative FASTSIGNS #69912 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus 1 week in-person training in Carrolton, TX A Successful FASTSIGNS Customer Service...Hourly payFastSigns
North Hollywood, CA1 day ago$60k - $70k
...Outbound Sales Development Representative Do you take ownership of your targets? Do you measure... ...target accounts aligned to RTA's Ideal Customer Profile Qualify prospects and... ...reputation of providing the best customer service in the market. Our purpose is to help...Work at officeFree visaDay shift- ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Start working todayLocal areaRemote work
U-Haul
Glendale, CA20 hours ago - ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019...Hourly payStart working todayLocal areaRemote work
U-Haul
Glendale, CA9 hours ago $18 - $22 per hour
...Customer Service Representative For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing...Hourly payWork at officeWorldwideShift workAshley Furniture
Burbank, CA20 hours ago$18.75 - $19.75 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1861 Station... ...of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron
Glendale, CA3 days ago- ...Overnight Customer Service Representative This job is located at 6630 W. Camelback Rd, Glendale, AZ 85301 PLS Overview: Why PLS? Because You Deserve... ...educate customers on our company products and services. The CSR is accountable for maintaining company quality standards...Local areaFlexible hoursNight shiftAfternoon shiftEarly shift
PLS
Glendale, CA20 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (CSR). Be the first to apply!
Related searches
- customer relations specialist Burbank, CA
- customer service associate Burbank, CA
- e-commerce customer service representative Burbank, CA
- client service representative Burbank, CA
- full time customer service associate Burbank, CA
- customer service expert Burbank, CA
- customer service administrator Burbank, CA
- service representative Burbank, CA
- customer support agent Burbank, CA
- customer service representative (remote from home) Burbank, CA