Physical Security Manager

Job Description

Under the direction of the Director, this position is responsible for the assessment of physical security conditions, implementation of new protection services and systems and the supervision of existing electronic systems and uniformed contract officers deployed by Corporate Security to protect Bank of Hawaii facilities, operations and assets. Responsibilities include the development and implementation of procedures for staff and the uniformed contract security officers that report to Corporate Security, the design, acquisition, installation, maintenance and invoice verification for security devices and systems such as card access controls and the management of the central alarm center that monitors Bank of Hawaii alarms.

Responsibilities

• Formulates strategies for physical security posture, security device selection, deployment, and maintenance activities.
• Provides consultation to senior leaders and others on physical security protection and response strategies, and workplace violence prevention.
• Provides management oversight of the selection, installation, training, use, testing and maintenance of physical security devices in accordance with the Bank Protection Act.
• Designs useful and effective training for robbery and other physical security protection topics.
• Manages physical security crisis incidents such as, but not limited to, robbery, workplace violence, and active aggressor.
• Manages various security-related vendors and the use of those vendors. Create vendor deployment strategies, daily oversight of contracts and vendor selection process.
• Manages physical security financial activities from budgeting, forecasting, paying vendor invoices and preparation of capital budget requests.
• Liaises and maintains relationships with various law enforcement departments and agencies, effectively seeking assistance and cooperation from them.
• Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications

• Bachelor's degree, preferably in criminal justice, law enforcement, or related field from an accredited institution or equivalent work experience.
• Level I: Minimum 2 years of experience in a physical security role or similar with some lead or supervisory experience.
• Level II: Minimum 5 years of experience in a physical security or similar role with minimum of 2 years supervisory or management experience.
• Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Understanding of physical security devices, protection strategies, and operational response. Knowledge of security protocols and procedures. Experience using relevant security technology and equipment.
• Effective written and verbal communication and interpersonal skills with internal and external customers. High level of trust and integrity needed; ability to manage high-level, sensitive matters requiring sound judgement and discretion. Strong attention to detail, organizational, problem solving and troubleshooting skills. Exhibits a strong work ethic and accountability. Proven team player, yet able to lead as well as work independently. Strong critical thinking and active listening skills, and the ability to remain calm and professional in stressful situations. Must be able to work evenings, weekends and holidays as necessary and assigned. Must be able to provide own transportation and commute/arrive at intended destination in a timely manner. Must be able obtain a passport and travel by air as required/needed.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit