Technical Writer

Job Title

Roles & Responsibilities:

- Execute the creation of user and service manual delivery, creating well-structured and clear user content per Client's branding guidelines.

- Write user manual texts based on guidelines and a style guide with direction provided by R&D team inputs.

- Ensure compliance with international legal standards.

- Give instructions to and manage external contacts: illustrators, translation agencies, and DTP agencies.

- Proof PDFs, route revisions, and manage approval deadlines for all instructional asset projects.

- Revise, proof, and assess all ancillary print and online knowledge management materials for readability.

- Monitor deadlines, meet business commitments, and ensure quality first-time right delivery.

- Track projects and maintain status transparency, overseeing multiple projects of various sizes and scope simultaneously.

- Escalate process delays and other project risks to internal functions when necessary for quick resolution.

Requirements:

- Bachelor's degree required.

- 3+ years of experience with component content management systems and a minimum of 2 years of experience implementing brand guidelines for a global medical device manufacturer.

- Experience working within Windchill and Author-it is required. Demonstrated proficiency with electronic record-keeping systems.

- Exceptional communicator with proven ability to coordinate with remote teams, as well as global and local stakeholders. Highly detail-oriented and able to manage multiple complex tasks simultaneously. Ability to foresee and address problems proactively.

- Must be able to successfully perform the minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this position.