Business Office Manager Long Term Care

Job Description

Job Description

Position Summary:

The Business Office Manager is responsible for managing the facility’s business office functions, including billing, collections, accounts receivable/payable, and resident trust accounts. The BOM ensures financial accuracy, compliance with regulatory standards, and timely processing of all business transactions while maintaining positive relationships with residents, families, and staff.

• Manage all billing and collection processes for Medicare, Medicaid, managed care, and private pay.

• Maintain accurate resident financial records, trust accounts, and census data.

• Oversee accounts payable and ensure timely vendor payments.

• Coordinate admissions and discharges from a financial perspective, including payer verification and coverage details.

• Prepare month-end financial reports and reconcile accounts.

• Communicate effectively with residents and families regarding financial responsibilities and billing inquiries.

• Collaborate closely with the Administrator, Corporate Office, and interdisciplinary team.

• Ensure compliance with all federal, state, and facility regulations related to financial management.

• Prior experience as a Business Office Manager in long-term care or healthcare setting required .

• Strong knowledge of Medicare, Medicaid, and insurance billing processes.

• Proficient in accounting software and Microsoft Office Suite.

• Excellent organizational, communication, and customer service skills.

• Ability to manage multiple priorities and meet deadlines

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