Senior Program Manager, AI & Data

Role Description

This is a highly client-facing role. You will operate as a hybrid Engagement Lead + delivery leader for data and AI programs, accountable for both execution and client outcomes. You will be the “one hand to shake”, orchestrating multi-geo phData teams and partners; and ensuring technical delivery translates into measurable business impact.

• Lead, and be accountable for the success of complex data and AI programs, serving as primary point of contact for client sponsors and partners.
• Partner closely with technical delivery leads and execution teams to drive success and measurable client outcomes.
• Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, and risk across multi-geo teams.
• Own and actively manage scope across all parties involved.
• Own engagement financials (budget, burn, margins, forecasting), early risk/variance management using delivery metrics (e.g., burn, velocity, adoption, value realization), associated communication, and change control as necessary.
• Build strong, trust-based relationships with senior clients, partners, and technology stakeholders.
• Navigate ambiguity, conflicting priorities, and tough trade-offs with calm, data-informed recommendations.
• Coordinate effectively with ecosystem partners (e.g., Snowflake, ISVs) to align roadmaps, funding, and delivery.
• Shape a healthy, inclusive delivery culture by setting sustainable operating rhythms and coaching PMs/Delivery Leads/consultants.
• Contribute to the ongoing iteration and refinement of existing phData processes and methodologies.

Qualifications

• Executive-facing client leadership: Track record working directly with executive stakeholders; excellent written and verbal communication, including concise status and executive storytelling.
• Consulting & engagement leadership: Significant consulting experience leading complex technology programs and owning delivery outcomes.
• Program/delivery management: Deep experience with multi-workstream initiatives (ideally data platforms, analytics, cloud, AI/ML) and strong command of Agile/iterative delivery.
• Commercial & financial ownership: Experience managing budget, margin, and commercial risk on services engagements and comfort discussing trade-offs with internal and client leaders.
• Domain alignment: Familiarity with modern data stacks (e.g., Snowflake, AWS/Azure/GCP, modern BI, ML platforms), including risks and trade-offs.
• Foundational: Prior experience leading remote, multi-geo teams strongly preferred; Bachelor’s degree or equivalent experience in a relevant field.

Benefits

• phData celebrates diversity and is committed to creating an inclusive environment for all employees.
• We are proud to be an equal opportunity employer.
• We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.
• If you would like to request an accommodation due to a disability, please contact us at People Operations.