Senior Staff Software Engineer

Responsibilities

• Design, build, and optimize scalable machine learning infrastructure for large language model training, evaluation, and deployment.
• Build abstractions that automate steps across machine learning workflows.
• Build and productionize infrastructure supporting state-of-the-art models and large-scale production services.
• Build and scale machine learning systems, microservices, and ETL pipelines.
• Collaborate with engineering, data infrastructure, data analytics, machine learning, and product teams to deliver features.
• Drive best practices in machine learning and data engineering.

Requirements

• 12+ years of industry experience in machine learning, infrastructure, or related fields.
• Experience with deep learning frameworks such as PyTorch or Hugging Face, or LLM serving frameworks such as vLLM or TensorRT-LLM.
• Experience building and scaling end-to-end machine learning systems.
• Experience building scalable microservices and ETL pipelines.
• Expertise in Python and experience with a performant language such as C++ or Go.
• Bachelor’s degree in computer science, computer engineering, mathematics, or an equivalent field.
• Interest in machine learning and software engineering research publications.
• Effective communication and cross-functional collaboration experience.

Benefits

• Regular employee position.
• Required to work in the office under the assigned work persona.
• ServiceNow provides a flexible distributed-work framework with flexible, remote, or required-in-office personas depending on role and location.
• Equal opportunity employer with reasonable accommodation support.