Simulation Operations Specialist

Position Summary

The Part-Time Simulation Operations Specialist provides technical and operational support for the Simulation Center. This role assists with the setup, operation, maintenance, and troubleshooting of high-fidelity manikins, task trainers, audiovisual systems, and instructional technology to ensure high-quality simulation-based learning experiences. The Simulation Technician works closely with faculty, staff, and students and plays a key role in creating realistic, safe, and effective learning environments.

Key Responsibilities

Simulation Setup & Operation

• Prepare manikins, task trainers, standardized patients, and simulation rooms prior to educational activities.
• Operate high-fidelity patient simulators, scenario software, and audiovisual recording/streaming systems.
• Assist with real-time simulation flow, including scenario progression and environmental adjustments.
• Apply moulage, props, and environmental elements to enhance realism.
• Reset and turn over rooms between sessions to maintain efficiency and flow.

Technical Support

• Troubleshoot basic equipment, software, and connectivity issues before and during simulations.
• Perform routine cleaning, inspection, and minor maintenance of simulators and equipment.
• Assist with equipment updates, calibration, and preparation for vendor servicing or repairs.

Collaboration & Instructional Support

• Work with faculty and simulation staff to support learning objectives and prepare instructional materials.
• Assist in translating instructional needs into simulation setup and technical execution.
• Assist standardized patients and student participants during simulation activities.
• Maintain a safe, respectful, and professional learning environment.

Operational & Administrative Support

• Monitor and maintain inventory of supplies, consumables, and equipment.
• Assist with scheduling support, data entry, and documentation of simulation sessions.
• Contribute to the development and improvement of simulation workflows and operational processes.
• Follow institutional policies, safety practices, infection control standards, and confidentiality guidelines (FERPA, HIPAA-adjacent environments).

Qualifications

Education:

• Associate degree or relevant certification in healthcare, IT, AV technology, or related fields preferred.
• Equivalent experience in technical or healthcare settings is considered.

Experience:

• Prior experience in simulation, healthcare, education, IT/AV, or customer service is desirable.
• Training and professional development are provided.

Skills & Competencies

• Basic knowledge of computer systems, networking concepts, and audiovisual equipment.
• Strong organizational, troubleshooting, and time-management abilities.
• Ability to work effectively with diverse faculty, staff, and students.
• Adaptability and comfort with changing schedules based on simulation needs.
• Strong communication skills and attention to detail.

Work Schedule & Conditions

• Part-time, approximately 10–20 hours per week during fall and spring semesters (hours vary depending on scheduled simulations).
• May include occasional evenings or weekends.
• Work performed in a simulation lab, clinical learning environment, and control room setting.

Physical Requirements

• Ability to move and set up equipment (up to 50 lbs).
• Extended periods of standing, bending, or sitting at control stations.