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Director, CRM Loyalty & Growth

Samsung Semiconductor

Samsung Electronics America seeks a Director, CRM Loyalty to own the strategy, governance, and measurement of CRM-driven loyalty across Samsung.com. You will lead segmentation, lifecycle, and 1:1 personalization efforts to drive repeat purchases and increase customer lifetime value. You will oversee the PPX CRM program, set KPIs, collaborate with Ecommerce and Marketing teams, and champion AI-powered optimization to scale loyalty initiatives and revenue across product categories. #J-18808-Ljbffr Samsung Electronics America

Vacancy posted 5 days ago
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