Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
Since opening the agency in 2018, we've built a young, energetic team that is passionate about helping customers while continuing to grow and improve every day. Before becoming an agent, I worked as a State Farm Team Member in Georgia, where I learned the business and developed a passion for helping people protect what matters most.

Originally from Macon, Georgia, I later made the move to the Birmingham area. I have two children and played college baseball, which helped shape my competitive nature and taught me the value of teamwork, accountability, and continuous improvement.

Our office is fast-paced, upbeat, and driven by a desire to be among the best. We set high goals, push each other to improve, and celebrate our successes together. While we work hard, we also believe in creating opportunities for our team members to enjoy the rewards that come with their efforts.

We're looking for someone who is self-motivated, accountable, and eager to grow. The ideal candidate is coachable, takes constructive feedback well, learns quickly, and is committed to improving both personally and professionally. If you're someone who enjoys a competitive environment, wants to challenge yourself, and is looking for an opportunity to build a successful career, you'll fit right in.

ROLE DESCRIPTION:
Michael Bridges - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.