HVAC Service Manager

Are You Ready to Lead From the Front? Glasco Heating & Air Conditioning is seeking a strong, field‑driven Service Leader to oversee and grow our residential HVAC service department in South Windsor, CT . We are looking for a CT‑licensed HVAC professional who combines technical expertise with leadership ability. This is an opportunity for a proven Service Manager, Service Lead, Technical Field Representative, or Senior Service Technician with reporting and team oversight experience who is ready to elevate performance, accountability, and customer satisfaction. If you believe leadership means setting the standard, mentoring technicians, driving revenue ethically, and delivering exceptional customer experiences — we want to talk to you. Responsibilities Oversee and grow the residential HVAC service department, mentor technicians, review and analyze performance metrics, drive revenue growth ethically, and maintain a high level of customer satisfaction. What We Offer 401(k) with company match Health, Dental & Vision Insurance Health Savings Account (HSA) Paid Time Off (Vacation, Sick, Personal) Parental Leave Short‑Term & Long‑Term Disability Company‑Paid Life Insurance Ongoing training & professional development Friends & Family Service Discounts Year‑round work stability Performance bonuses & commission opportunities Schedule Full‑time Monday–Friday Saturdays as needed Year‑round employment The Leader We’re Looking For You are: A licensed CT HVAC professional Confident leading from the field, not just the office Data‑driven and comfortable reviewing performance metrics Organized, decisive, and accountable Passionate about developing technicians Focused on customer satisfaction and revenue growth Experienced with ServiceTitan or similar field service software If you're ready to take ownership of a growing service department and make a measurable impact in South Windsor and surrounding communities, we’d love to connect. #J-18808-Ljbffr