Onsite Receptionist (Santa Clara, CA)

Work Location: Santa Clara, CA, US; Onsite Work Schedule: Monday to Friday, 8 hours per day Engagement Model: Fixed-term employment; Full-time Estimated Project Duration: 4 to 5 months Estimated Start Date: March 2nd, 2026 Language(s) Needed: English (US) Role Summary The Receptionist will welcome participants for the onsite data collection project, including checking their IDs, having them sign the NDA and providing instructions on expected participant behavior during the collection. The Receptionist will also help manage the daily schedule and will work with the remote Scheduler in finding replacements in case of participant cancellations. Role Responsibilities Check participants in and out of the study through booking software Treat participants with the utmost level of care and professionalism Confirm that participant information is logged correctly Support participants throughout the process while ensuring they understand the study’s guidelines Ensure accurate and up-to-date information through transparent and clear communication Facilitate project changes for scheduling and resource planning File study documentation when appropriate Provide ongoing support and information to participants Help manage the daily schedule and work with the remote Scheduler: contact participants to confirm appointments, provide directions and/or find replacement participants in case of cancellations Manage the availability of water, snacks, and other goods and supplies Role Requirements High school diploma or equivalent; further education or certification is a plus Proven experience in scheduling, reception or administrative roles Professional English fluency Must possess outstanding customer service and excellent communication skills including phone, email and electronic media communication Experience working as a company team member Must be flexible and able to shift focuses quicklySupport moderators, project coordinators and managers in achieving the desired goal Resilient personality; must look for opportunities to adjust through applied feedback Self‑motivated, quick learner and organized Ability to juggle multiple projects at once and effectively multitask Quality and detail‑oriented mindset Ability to work independently and meet deadlines TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at #J-18808-Ljbffr