Implementation Specialist

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
Overview

The Quote Specialist supports Producers by handling quotes and RFPs for new business. Their goal is to make the quoting process faster, smoother, and more accurate, and then pass work cleanly to onboarding and implementation.

The Implementation Specialist is primarily focused on providing support to the Account Management team on activities related to on-boarding new Small Business clients.

Position Details: 

• Pay: $18/hr
• Hours: M-F 7:00am-3:30pm
• First 90 days are in office then hybrid after
• Benefits Start Day 1!

How you'll make an impact

Implementation Specialist: 

• Support Small Business end to end Client On-Boarding Life Cycle:
• Manage client business workflow
• Support the client on-boarding and Client Service Life Cycle 
• Support on-boarding resolution of service-related issues in partnership with experienced team members
• Maintain up-to-date records

Quoting Specialist: 

• Create and manage quotes (medical + ancillary)
• Review intake forms and census data for accuracy
• Build client-ready proposal spreadsheets
• Help Producers with updates, changes, and questions in real time
• Send completed quotes to the next team (onboarding/implementation)
• Work with carriers and quoting tools like PerfectQuote

About You

Required: Bachelor's degree and 1 year minimum of client coordination and/or claims management experience. License required.

Preferred:

• At least 1 year Customer Service experience.
• Knowledge of Microsoft Suite (Outlook & Excel).
• Detail Oriented.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)