Lead Architect, AI-Powered Customer Support
United States Digital Space LLC
United States Digital Space LLC seeks a Senior Manager of Support Excellence to lead a multi-function enablement team focused on Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This role partners with Operations, Product, and Technology to craft an AI-native, human-enhanced support model at scale. The leader will drive vision-to-execution, establish standards and OKRs, and manage 4–6 direct reports with 40–50 indirects. #J-18808-Ljbffr United States Digital Space LLC
Vacancy posted 4 days ago
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